Supervisor

To display this page you need a browser with JavaScript support. Job Number J0526-0868 Job Title Supervisor Job Type Temporary Part Time Union Non-Union City, Province, Country Lindsay, Ontario, Canada Department Patient Flow Open Positions 1 Date Posted August 5, 2026 Closing Date August 11, 2026 Salary $39.449 - $48.518/Hour Share Facebook Twitter Email LinkedIn Ross Memorial Hospital (RMH) is an active, acute-care community hospital located in the heart of the City of Kawartha Lakes. Among our acute and continuing care services, our team cares for 45,000 patients per year in the 24/7/365 emergency department, provides orthopedics and ophthalmology, operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The Ross family takes pride in providing compassionate, quality patient care. Position Summary Reporting to the Manager of Patient Flow, the Patient Flow Supervisor provides on-site leadership for patient flow operations, primarily on weekends, with occasional weekday after-hours coverage as required. This role is integral to supporting safe, efficient patient movement across the organization and advancing RMH’s strategic priorities related to patient flow, capacity management, and timely access to care. Successful candidates must be available to attend orientation and onboarding during weekday hours. Key Responsibilities Provide on-site operational leadership to support safe and efficient patient flow across all clinical areas during assigned shifts Collaborate closely with the Manager-On-Call and interdisciplinary leadership team to respond to real-time capacity pressures Monitor and support implementation of RMH surge protocols, ensuring timely escalation and action Champion the principle of “the right patient, in the right bed, at the right time” Facilitate communication and coordination between clinical units, Admitting, and support services Proactively identify and address flow barriers to optimize bed utilization across the organization Provide clear situational updates and escalate concerns to appropriate leadership as needed Respond to and support resolution of patient and family concerns or complaints on weekends, including facilitating service recovery when appropriate Promote a culture of excellent customer service and patient experience across all interactions Contribute to a culture of patient-centred care, safety, and collaboration Support initiatives that advance RMH’s strategic goals related to patient flow and system performance This is an onsite position at Ross Memorial Hospital in Lindsay, ON. Effective August 24, 2026 and ending on or before March 31, 2027. Essential Qualifications Regulated clinical professional with current registration, in good standing with applicable college (Registered Nurse or Allied Health preferred) Minimum five (5) years of recent hospital experience Demonstrated clinical leadership and/or supervisory experience in an acute care setting Strong understanding of patient flow, capacity management, and hospital operations Excellent communication, problem-solving, and decision-making skills Ability to work both independently and collaboratively in a fast-paced environment Flexibility to work weekends and occasional after-hours weekday shifts Must be able to fulfill the physical requirements of the job, as per the current Physical Demands Analysis. Hours of Work Orientation and initial training will occur during weekday hours and is mandatory. Current hours are day shifts on weekends. Additional weekday shifts may be available based on operational needs. Employment Equity Ross Memorial Hospital is committed to meeting the needs of persons with disabilities. Accommodation will be provided throughout the hiring process at the request of the applicant. Employees must meet expectations for appropriate, respectful and professional conduct, as set out in the RMH Code of Conduct. Are you interested in this job?

Provide on-site operational leadership to ensure safe and efficient patient movement and bed utilization across clinical areas. Collaborate with interdisciplinary teams to manage capacity pressures and resolve patient or family concerns.

Requires a regulated clinical professional registration (RN or Allied Health preferred) with at least five years of recent hospital experience. Must have demonstrated clinical leadership or supervisory experience in an acute care setting.

• Service à la clientèleSouhaitée
• Résolution de problèmesSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Patient Flow Management
• Clinical Leadership
• Capacity Management
• Hospital Operations
• Problem Solving
• Decision Making
• Interdisciplinary Collaboration
• Surge Protocol Implementation
• Customer Service
• Patient-Centred Care
• Conflict Resolution
• Bed Utilization Optimization

• Healthcare
• Management & Leadership

Formation minimale

Diplôme professionnel

Expérience minimale

5+ ans

Postuler avant le

4 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level