Clinical Administrator

Royal Drugs is a healthcare company providing specialty pharmacy, infusion therapy, and retail pharmacy services. Royal Drugs is partnered for success with Ontario Medical Supply. Ontario Medical Supply is a Leading Distributor of medical equipment, supplies, and services for healthcare organizations and home healthcare clients across Ontario. Together, we work towards supporting optimal health outcomes and better quality of life. Come Join Our Team! Purpose: The Clinical Administrator is the first point of contact with patients at the clinic. They are responsible for checking patients in and out, scheduling appointments, answering phones and other administrative duties. Excellent customer service is a must! Job Title: Clinical Administrator Location: Ottawa No. of Positions: 1 ATR: #5179 Salary: $21- $23/hour Type: Part-Time, Permanent This job posting is for an existing vacancy Job Responsibilities: Checking in and checking out patients Answering phones and taking messages Scheduling appointments according to guidelines Able to promote and maintain good patient relations and patient confidentiality Obtaining and confirming patient information for healthcare billing Operating common business equipment including but not limited to copiers, computers, and fax machines Maintaining an organized work environment in a fast-paced environment Consenting patients for medical procedures Patient phone call reminders Accurately performing basic patient screening tests Ability to travel to various satellite clinics Accurately preparing patient charts for appointment visits Accurately ordering medications for patient appointment Effectively communicating with pharmacy technicians regarding coverage eligibility Cancelling unused medications, reconciling consignment counts accurately Accurately collecting and recording daily data Effectively communicating with other doctors’ offices regarding mutual patients Light cleaning duties of workspace and clinic area Qualifications: High school diploma or equivalent Minimum 1 year of experience with administrative procedures and office duties. Medical office experience and terminology an asset. Proficient with Microsoft Office – including Excel, Word and Outlook Skills: Good communication skills – both verbally and in writing Candidates must demonstrate organizational skills, attention to details, independence, sound judgment, time management skills, multi-task and initiative. Human Resources: While we thank you for your interest, only select applicants will be contacted regarding the position. Royal Drugs is an inclusive and equal opportunity employer committed to providing diversity and accommodations for applicants upon request at any stage of the recruitment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. All applicants must make their requirements known when contacted. The company reserves the right to close the competition based on business need and a sufficient pool of candidates who have applied. AI will be used in the recruitment process.

The Clinical Administrator serves as the first point of contact for patients, managing check-ins, scheduling, and phone communications. They are also responsible for preparing patient charts, ordering medications, and maintaining a clean, organized clinic environment.

Candidates must have a high school diploma and at least one year of experience in administrative office duties. Proficiency in Microsoft Office is required, while medical office experience and terminology are considered assets.

• Gestion du tempsSouhaitée
• Service à la clientèleSouhaitée
• Souci du détailSouhaitée
• Microsoft ExcelSouhaitée
• Multi-TaskingSouhaitée
• Microsoft WordSouhaitée
• Communication SkillsSouhaitée
• Microsoft OutlookSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Patient Scheduling
• Medical Billing
• Patient Screening
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Communication Skills
• Organizational Skills
• Attention To Detail
• Time Management
• Multi-tasking
• Patient Confidentiality
• Medical Terminology
• Administrative Procedures

• Healthcare
• Administrative
• Customer Service & Support

Formation minimale

Études secondaires

Expérience minimale

1+ ans

Postuler avant le

27 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level