Food & Beverage Supervisor

Food & Beverage Supervisor Reports To Food & Beverage Manager Position Overview The Food and Beverage Supervisor assists the Manager in the daily operation of the department, including training and coaching new staff and ensuring all food and beverage policies, as well as Marmot Basin procedures, are followed and upheld. This role plays a key part in maintaining service standards, operational efficiency, and a positive guest experience across all food and beverage outlets. This position requires strong leadership, communication, and organizational skills, with a focus on supporting both staff development and day-to-day operational excellence in a high-volume resort environment. This is a full-time seasonal role. Alberta Employment Standards regarding probationary periods apply. Qualifications 3–5 years of supervisory experience in food and beverage operations Thrives in a fast-paced, high-energy work environment Strong communication and interpersonal skills Ability to perform hourly job functions when required Ability to perform other duties as assigned to meet business needs Demonstrated ability to inspire and motivate teams to drive quality and performance Ability to ski or snowboard in varying conditions (considered an asset for resort access and movement between operational areas) Core Competencies Cheerful, outgoing personality; demonstrated ability to remain composed in highly stressful situations Strong team leader with the ability to provide clear direction and support Motivated and observant; able to identify operational needs and act proactively without direction Strong problem-solving and decision-making abilities Self-aware; able to identify strengths and areas for growth and support ongoing development of self and others Able to adapt leadership approach to support team performance in a dynamic environment Job Duties / Responsibilities Understand employee positions well enough to perform duties in their absence when required Monitor and maintain employee productivity levels and operational efficiency Lead by example and serve as a positive role model for all team members Ensure smooth day-to-day operations across cafeterias, restaurants, and special events, including banquets Supervise staff and ensure customer expectations are consistently exceeded Maintain cleanliness of food and beverage areas and ensure exemplary food hygiene practices are followed Assist with training, coaching, and ongoing development of staff Support inventory management, including oversight of receiving, unpacking, and storage of weekly orders, ensuring organized and clean storage areas Address customer complaints or issues promptly and professionally, resolving matters in an effective and timely manner Oversee food storage and dining areas to ensure compliance with all safety regulations and health codes Complete daily billing and financial responsibilities accurately and efficiently Perform additional duties as required Additional Work in a safe and efficient manner at all times and proactively identify and report any safety concerns that could impact staff or guests Maintain strong awareness of personal and team safety when operating in storage, loading, and delivery environments Supplementary Respect and adhere to the company’s policies and procedures as set in the Corporate Policies, Employee Handbook and other Training Manuals

Assists the Food & Beverage Manager in daily operations, including staff coaching and ensuring adherence to company policies. Oversees service standards, cleanliness, and financial responsibilities across various resort dining outlets.

Requires 3-5 years of supervisory experience in food and beverage operations and the ability to thrive in a fast-paced environment. Strong leadership and interpersonal skills are essential, and skiing or snowboarding ability is considered an asset.

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Leadership
• Staff Training
• Operational Efficiency
• Customer Service
• Inventory Management
• Problem Solving
• Financial Billing
• Health and Safety Compliance
• Team Motivation
• Communication Skills

• Food & Beverage
• Hospitality
• Management & Leadership
• Customer Service & Support
• Sports & Recreation

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine