Traffic Control Quality Auditor

Job description: The Quality Control Agent (QCA) is responsible for independently verifying operational reality across offices, yards, equipment, and active work zones. The role exists to ensure that safety, compliance, efficiency, and equipment standards are not only documented, but accurately executed in the field. Unlike operational or supervisory roles, the QCA does not manage personnel or schedules. Instead, the agent serves as an objective, evidence-driven evaluator who identifies gaps, validates corrective actions, and closes the quality loop between policy, reporting, and realworld execution. The QCA is a cornerstone role within the Quality Control Division, providing reliable field intelligence that leadership uses to make informed operational, safety, and strategic decisions. Key Responsibilities: * Conduct structured audits of active work zones, offices, yards, and training facilities using approved Quality Control Division tools and standards. * Verify compliance with traffic control layouts, site-specific safety protocols, and company policy. * Evaluate training environments and retraining practices for effectiveness and readiness. * Identify unsafe conditions, at-risk behaviours, and deviations from required standards. * Escalate critical safety risks in accordance with defined protocols to ensure immediate mitigation and verify that corrective actions initiated. * Inventory traffic control equipment, Guardian Smart Flaggers, signage, batteries, vehicles, and trailers. * Confirm operational readiness, preventative maintenance status, and proper storage practices. * Coordinate findings with Asset Management and Integration teams when deficiencies are identified. * Maintain high standards of report clarity, accuracy, and objectivity. * Identify recurring deficiencies, systemic gaps, or process breakdowns across inspections. * Communicate emerging trends to Quality Control management for broader intervention or task-force deployment. * Interface professionally with Operations, Safety, Integration, Training, Dispatch, and Asset Management teams. Required Qualifications & Experience Required: * Minimum 3 years of experience in traffic control, and traffic control field operations. * Strong working knowledge of traffic control setups, signage, PPE requirements, and work zone safety. * Demonstrated ability to work independently and exercise sound judgment in field environments. * Proficiency with mobile technology, digital forms, and evidence-based reporting. * Valid driver’s license with ability to travel extensively. Preferred: * Prior experience in quality control, auditing, inspection, or safety oversight roles. * Familiarity with Guardian Smart Flaggers or similar traffic control technology. * ISO 9001 internal audit exposure or continuous improvement training. * Experience working across multiple regions or markets. Knowledge, Skills & Abilities: * Strong observational and analytical skills. * High attention to detail and documentation accuracy. * Professional, unbiased communication style. * Ability to identify patterns without overstepping operational authority. * Comfort working in dynamic, outdoor, and variable weather conditions. * Strong time management and travel readiness. Working Conditions: * Regular travel across regions and markets. * Field work in live traffic environments and outdoor conditions. * Occasional extended hours based on deployment needs. * Ability to lift and carry equipment up to 50 lbs as required Benefits: * Casual dress * Dental care * Disability insurance * Extended health care * Life insurance * Paid time off * RRSP match * Vision care * Wellness program Right Traffic is an Equal Opportunity Employer committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to nationality, ethnicity, gender, race, color, religion, sex, sexual orientation, gender identity, age, disability, marital status, pregnancy, genetic information, veteran status, or any other protected characteristic.

The Quality Control Agent independently verifies operational reality across offices, yards, and active work zones to ensure safety and compliance standards are met. They identify systemic gaps, validate corrective actions, and provide field intelligence to leadership for strategic decision-making.

Candidates must have at least 3 years of experience in traffic control and field operations with a strong working knowledge of safety protocols. Proficiency in mobile technology and a valid driver's license with the ability to travel extensively are required.

• Casual dress • Dental care • Disability insurance • Extended health care • Life insurance • Paid time off • RRSP match • Vision care • Wellness program

• Analyse de donnéesSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Traffic control
• Quality auditing
• Safety compliance
• Field inspection
• Evidence-based reporting
• Mobile technology
• Risk assessment
• Asset management
• Data analysis
• Time management
• Communication
• Attention to detail
• Preventative maintenance
• Work zone safety
• Digital documentation
• Workplace Inclusivity
• Strategic Decision Making
• Lifting Ability
• Time Off Management
• Valid Driver's License
• Analytical Skills
• Asset Management
• Auditing
• ISO 9000 Series
• Management
• Continuous Improvement Process
• Optometry
• Leadership
• Internal Auditing
• Operations
• Time Management
• Traffic Control
• Quality Control
• Detail Oriented

• Security & Safety
• Construction
• Transportation
• Logistics
• Management & Leadership
• Quality Control Auditor
• Auditor (General)
• Accountants
• Accountants and Auditors

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine