Lead Quality Assurance Analyst (Bilingual English-French)

Location – Canada / Remote Sapiens is seeking a dynamic and experienced Lead Quality Assurance Analyst (Bilingual English-French) to oversee the quality assurance efforts for a complex, integrated platform comprising multiple modules. This role requires hands-on leadership, strategic planning, and technical expertise in both manual and automation testing. The Lead Quality Assurance Analyst will manage a hybrid QA team, drive platform-wide quality initiatives, and collaborate with cross-functional stakeholders to ensure seamless integration and high-quality delivery. Responsibilities Test Strategy & Planning * Define and implement comprehensive test strategies for manual and automation testing across modules. * Translate business and technical requirements into test artifacts including test cases, automation scripts, and test plans. * Plan and estimate QA efforts during sprint planning and release cycles. * Ensure alignment with QA best practices, design patterns, and organizational standards. Test Execution & Platform Oversight * Oversee execution of manual and automated test cases across functional, regression, integration, and UAT phases. * Validate end-to-end workflows across integrated modules and shared services. * Coordinate system-level testing across environments (staging, pre-prod, production). * Monitor automation coverage and maintain regression suite health. Defect & Risk Management * Identify, document, and track defects; collaborate with development and BA teams for resolution. * Evaluate defect impact across modules and prioritize based on business and technical risk. * Proactively identify platform-level quality risks and implement mitigation strategies. Metrics & Compliance * Create and distribute QA reports covering test progress, defect metrics, risk mitigation plans, and platform KPIs. * Review and act on quality indicators such as defect leakage, test case effectiveness, and release confidence. * Ensure compliance with QA standards, audit requirements, and regulatory guidelines. Team Leadership & Development * Lead and mentor a team of manual and automation QA engineers. * Support onboarding, training, and continuous learning for team members. * Conduct performance reviews and foster a culture of accountability and excellence. Collaboration & Communication * Act as the primary QA contact for product, development, and delivery teams. * Collaborate with SMEs, architects, and module owners to ensure quality deliverables. * Facilitate cross-team defect triage and platform-level release readiness meetings. * Promote a culture of quality and continuous improvement across teams. Requirements Technical Skills * Experience in life insurance domain (individual life and annuities) – Must * Strong understanding of QA methodologies, SDLC, and Agile/Scrum practices. * Experience with automation frameworks (e.g., Selenium frameworks). * Knowledge of REST/SOAP API testing and interface validation. * Ability to write SQL queries. * Familiarity with test management tools (e.g., Jira, Zephyr, QC). Leadership & Communication * Proven experience managing hybrid QA teams and platform-level testing. * Excellent analytical, problem-solving, and communication skills. * Experience in client-facing roles (e.g., pre-sales, UAT coordination). * Ability to work independently and lead by example. Qualifications * Bilingual English French - Must * Bachelor’s degree in Computer Science or related field (preferred). * ISTQB or equivalent certification - Advantage * 10+ years of QA experience, with at least 3 years in a lead role. Added Advantage * Experience in cloud platforms (AWS, Azure). * Exposure to performance, accessibility, and cross-browser testing. * Experience in tool evaluation and selection for manual and automation testing. * Willingness to work in a fast-paced, high-ownership environment. Sapiens is an equal-opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds.

Oversee quality assurance efforts for a complex integrated platform by defining test strategies and managing a hybrid QA team. Coordinate end-to-end workflows, monitor automation coverage, and collaborate with cross-functional stakeholders to ensure high-quality delivery.

Requires over 10 years of QA experience with at least 3 years in a lead role and mandatory bilingual proficiency in English and French. Must have expertise in the life insurance domain and technical proficiency in automation frameworks and API testing.

• SQLSouhaitée
• JiraSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Manual Testing
• Automation Testing
• Test Strategy
• Selenium
• REST/SOAP API Testing
• SQL
• Jira
• Zephyr
• Life Insurance Domain
• Team Leadership
• Bilingual English-French
• Agile/Scrum
• Defect Management
• UAT Coordination
• Risk Mitigation
• SDLC

• Software
• Technology
• Management & Leadership
• Finance & Accounting
• Engineering

Formation minimale

Diplôme professionnel

Expérience minimale

10+ ans

Postuler avant le

12 août 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine