Logistics / Dispatch Coordinator

Résumé du poste

The coordinator is responsible for scheduling pickups and deliveries while tracking shipments to ensure timely execution. They also manage carrier performance, resolve delivery exceptions, and maintain accurate documentation and reporting.

Détails du poste

We’re looking for multiple Logistics / Dispatch Coordinators in Burlington, Ontario, Regina, Saskatchewan and Delta, BC to play a critical role in the day-to-day execution of our outbound logistics operations. This role is responsible for coordinating carriers and drivers, tracking shipments, resolving delivery issues, and ensuring clear communication across teams. You’ll sit at the heart of our logistics engine, ensuring shipments move on time, carriers are held accountable, and issues are resolved quickly and professionally. What You’ll Do Coordinate and schedule pickups and deliveries with carriers and drivers Track shipments and maintain accurate, real-time status updates in internal systems Proactively communicate delivery updates, delays, and exceptions to customers and internal teams Present and follow up on weekly carrier scorecards, driving performance and accountability Identify, source, and onboard new carriers as needed Maintain accurate lane-based rate cards, carrier contact details, and escalation protocols Ensure all shipping documentation is complete, accurate, and compliant with transportation regulations Investigate and resolve delivery exceptions and customer inquiries promptly Prepare daily and weekly reports on delivery performance, lead times, and carrier reliability Work Tuesday-Saturdays regularly Who We’re Looking For Experience: 3+ years in logistics, dispatch, or transportation coordination Education: High school diploma required; post-secondary education in logistics or supply chain is an asset Organisation & Communication: Highly organised, detail-oriented, and confident communicating with multiple stakeholders. Bilingual in French/English considered a big asset, but not essential Technical Skills: Comfortable using MS Office and logistics / transportation management systems Problem Solving: Able to manage multiple priorities, work under pressure, and resolve issues quickly Industry Knowledge: Familiarity with carrier operations and transportation regulations What We Offer A hands-on role with real ownership in a fast-growing logistics operation An hourly wage between $19 - $23.00 CAD per hour Exposure to end-to-end supply chain execution in a scaling business A collaborative, no-nonsense operations culture focused on execution and accountability Competitive compensation based on experience The opportunity to grow with the business as our logistics footprint expands

Ce que vous ferez

The coordinator is responsible for scheduling pickups and deliveries while tracking shipments to ensure timely execution. They also manage carrier performance, resolve delivery exceptions, and maintain accurate documentation and reporting.

Exigences

Candidates must have at least 3 years of experience in logistics or dispatch and possess strong organizational and communication skills. Proficiency in MS Office and familiarity with transportation management systems are required.

Compétences indiquées

• Résolution de problèmes · Souhaitée
• Communication · Souhaitée
• Logistique · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Logistics
• Dispatch
• Transportation coordination
• Carrier management
• Shipment tracking
• Supply chain execution
• Problem solving
• MS Office
• Transportation management systems
• Communication
• Data reporting
• Performance tracking
• Regulatory compliance
• Outbound Logistics
• Supply Chain
• Accountability
• Logistics Footprint and Implementation Design
• Bilingual (French/English)
• Multilingualism
• Delivery Performance
• Problem Solving
• Operations
• Transportation Management Systems
• Coordinating
• Customer Inquiries
• Detail Oriented

Domaines d’emploi

• Logistics
• Transportation
• Administrative
• Customer Service & Support
• Logistics Coordinator/Dispatcher
• Dispatcher
• Telephone Switchboard Operators
• Dispatchers, Except Police, Fire, and Ambulance