Undercover Retail Loss Prevention - Ottawa

Be the Difference. Be the Presence People Trust. At Securiguard Services LTD, security is about more than post watch-it's about creating confidence, preventing incidents before they happen, and making every customer feel safe. We're looking for experienced Retail Security Guards to join our team at premier retail locations across Ottawa region. If you're observant, approachable, and take pride in delivering exceptional customer service while maintaining a safe environment, we want you on our team. Every shift is an opportunity to make a difference. Join a respected security company that values professionalism, supports your career growth, and recognizes your contributions. Help protect people, businesses, and communities while building your future with Securiguard. Requirements 1 year of security experience, w/ preferably in a Mall/Retail, in-house loss prevention, Gov't environment, and/or a diploma in the field of security or law enforcement Education background in law enforcement, such as Police Foundation/Criminology/Protection Security and Investigation is an asset. Valid Ontario Security License & Valid Standard First Aid & Level C CPR with AED Comfort with two-way radio communication/dispatch and/or CCTV software Approaches a situation with a listening mindset and empathy Capable of standing and walking for a duration of up to 8/10/12 hours Ability to problem solve, effective with crowd management and use discretion and good judgment Use of force training and/or Military/Law Enforcement background is an asset. Shares and adheres to our values - REACH (Respect, Empathy, Accountability, Courtesy and Honesty) Punctuality & Able to stand/patrol up for up to 12 hours. Strong ability to prepare professional daily and/or incident security reports. Knowledge of the Trespass to Property Act (TPA), Canada Criminal Code, and 494(c) Conflict resolution and de-escalation skills Ability to conduct arrests within appropriate and sanctioned situations. What We Offer Pay rate: $21 to $23 Extensive Fundamental Training Recognition Programs & Events We are committed to building an environment of respect and personal growth for all our staff. We support this commitment with highly competitive compensation and benefits, comprehensive training, reliable equipment, and supportive supervision as well as great opportunities for advancement, community involvement and work/life balance practices. Apply today and become part of a team committed to making people feel safe ! Our recruitment and selection process does not involve the use of artificial intelligence or automated decision-making systems. All applications are assessed by qualified personnel. Candidates who participate in an interview will be notified of the outcome within 45 days. Only applicants whose qualifications meet current or forecasted business needs will be contacted. Securiguard Services Ltd. ("Securiguard") is committed to ensuring equal access to and participation in employment for persons with disabilities. Securiguard welcomes and encourages applications from persons with disabilities. Upon request, Securiguard will provide accommodation to a job applicant with a disability during all aspects of its recruitment process. If you require accommodation during this process please email: "[email protected]" "We are a different kind of employer". To learn more about what it is like to work at Securiguard, visit us at our careers page or on Facebook or Instagram. #INDONT Salary: $21 - $23 per hour

Maintain a safe retail environment by preventing incidents and providing exceptional customer service. Conduct undercover loss prevention activities, including patrolling and performing arrests when sanctioned.

Requires a valid Ontario Security License, Standard First Aid, and Level C CPR with AED. Candidates should have at least one year of security experience or a diploma in law enforcement/security.

• Competitive Compensation • Comprehensive Training • Reliable Equipment • Supportive Supervision • Advancement Opportunities • Community Involvement • Work/Life Balance Practices

• Service à la clientèleSouhaitée
• Résolution de problèmesSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Loss Prevention
• Customer Service
• CCTV Software
• Two-Way Radio Communication
• Conflict Resolution
• De-escalation
• Crowd Management
• Incident Reporting
• Use Of Force
• Arrest Procedures
• Problem Solving
• Discretion

• Security & Safety
• Retail
• Customer Service & Support

Formation minimale

Diplôme professionnel

Expérience minimale

0+ ans

Postuler avant le

6 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level