Interim Lead

Job ID: 294043 Store Name/Number: MB-Polo Park (0526) Address: 1485 Portage Ave, Winnipeg, MB R3G 0W4, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular Vacancy Status: This position is for an existing, open vacancy Your Role at Sephora: As an Interim Lead, you'll harness your love for beauty and become the leader you are meant to be. You'll be a key driver of store success- leading by example to inspire your team, elevate client experiences, and exceed goals. Through coaching, collaboration, and a passion for beauty, you'll help create a high-performing, inclusive environment where everyone thrives. If you're a natural leader with a client-first mindset, this is your moment to Belong to Something Beautiful. Key Responsibilities Lead and inspire Coach and empower team members to deliver exceptional client service and achieve sales goals Drive performance Contribute to overall store success through strong client engagement, expert product knowledge, and personalized recommendations Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance Train and developSupport onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards Foster inclusivity and teamworkHelp promote a culture of openness where everyone feels empowered Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience Flexible Scheduling and Reliability Must meet the required minimum number of weekly shifts/hours Be available during peak retail operations (nights, weekends and holidays) Punctuality and consistent attendance Qualifications/Experience Minimum 2 years of leadership experience in a retail, hospitality, or service environment Proven ability to coach and inspire teams to achieve goals Strong sales and client service skills Excellent communication and interpersonal skills Comfortable in a fast paced and dynamic environment Quick learner with ability to absorb and share product knowledge and training Physically able to lift and carry up to 50 pounds Meaningful Rewards The compensation ranges between CAD$20.80 - CAD$24.45/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location. Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions. As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

The Interim Lead is responsible for driving store success by coaching and inspiring the team to deliver exceptional client service and achieve sales goals. They also oversee daily operations, including inventory management, visual merchandising, and the implementation of brand initiatives.

Candidates must have a minimum of 2 years of leadership experience in a retail, hospitality, or service environment. They must also possess strong communication skills and the physical ability to lift up to 50 pounds.

• Performance-based bonus opportunities • Competitive benefits program • Learning and development initiatives

• Service à la clientèleSouhaitée
• LeadershipSouhaitée
• VenteSouhaitée
• CommunicationSouhaitée
• Gestion des stocksSouhaitée
• Opérations de vente au détailSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Leadership
• Team coaching
• Sales
• Client service
• Product knowledge
• Communication
• Interpersonal skills
• Visual merchandising
• Inventory management
• Training
• Onboarding
• Conflict resolution
• Performance management
• Retail operations
• Retail Operations
• Product Knowledge
• Continuous Development
• Lifting Ability
• Quick Learning
• Artificial Intelligence
• Interpersonal Communications
• Operations
• Punctuality
• Coaching
• Retail Sales
• Team Performance Management
• Visual Merchandising
• Reliability

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Lead
• Restaurant / Food Service Supervisor
• Restaurant Managers
• First-Line Supervisors of Food Preparation and Serving Workers

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine