Operations Lead - Full Time

Job ID: 292790 Store Name/Number: ON-Stock Yards Village (1690) Address: 129 -1980 St Clair Ave W., Toronto, ON M6N 0A3, Canada (CA) Full Time/Part Time: Full Time Position Type: Regular Vacancy Status: This position is for an existing, open vacancy Your role at Sephora: As Team Lead, Operations, you will be supporting all Operations related aspects of a specific Sephora store location. This includes direct management of all members of the Operations team. You will regularly support in areas such as staffing of the operations, overnight stock team, operations leadership team and the overall execution of Sephora. Operational Excellence. Lead the operations of the store. Ensure execution of all operations focused processes for the store and that all are completed per company standard. Inventory Management. Manage the inventory of the store. This includes shipping, receiving, and returning merchandise, cycle counting and ensuring that all processes are completed within company guidelines and timeframes. Visual Merchandising. Manage the merchandising concepts and on-stage  visuals are within company standard. Manage all in-house and/or third-party cleaning crews ensuring that they are adhering to agreed-upon standards by providing feedback, coaching and escalation as necessary. Supply Management. Manage the process of maintaining appropriate budget and quantity of supplies, testers and samples for the store. Performance Assessment & Development. Participate in the management of all performance management situations for the operations team. Ensure timely feedback for improvement is delivered and followed up on as necessary. Passionate about clients. Regularly act as the Manager on Duty within the store. Engage with Beauty Advisors and clients on the sales floor whenever possible.. Develop budget strategies.  Be seen as the expert by demonstrating a strong understanding of the stores sales performance and staffing and payroll as well as all other controllable expenses within the store. We’d love to hear from you if… You have one to three years’ experience in a similar role at a similar volume store or equivalent internal experience. You have proven ability to influence peers and provide feedback. You can demonstrate strong store operations skills. You have demonstrated effective time management and problem-solving skills. Meaningful Rewards The compensation ranges between CAD$22.20 - CAD$26.10/hr. In addition, you may be eligible for performance-based bonus opportunities, a competitive benefits program, and robust learning and development initiatives aimed at promoting employee support and recognition. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.Sephora Canada is committed to providing reasonable accommodation to applicants with disabilities or other medical conditions.As part of our commitment to transparency and efficiency, we would like to inform you that we utilize Artificial Intelligence (AI) technologies in our recruitment process to assist in the initial screening and evaluation of applications.

The Operations Lead is responsible for managing store inventory, visual merchandising, and operational processes to ensure company standards are met. They also provide leadership to the operations team, manage budgets, and act as the Manager on Duty to support sales floor activities.

Candidates should have one to three years of experience in a similar role at a comparable volume store. Strong skills in store operations, team influence, time management, and problem-solving are required.

• Performance-based bonus opportunities • Competitive benefits program • Learning and development initiatives

• Gestion du tempsSouhaitée
• Service à la clientèleSouhaitée
• Résolution de problèmesSouhaitée
• LeadershipSouhaitée
• Gestion des stocksSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Operations management
• Inventory management
• Visual merchandising
• Staffing
• Performance management
• Budgeting
• Time management
• Problem-solving
• Leadership
• Coaching
• Customer service
• Shipping and receiving
• Payroll management
• Expense management
• Retail Operations
• Shipping And Receiving
• Influencing Skills
• Budget Development
• Supply Management
• Artificial Intelligence
• Management
• Cycle Counting
• Performance Management
• Sales
• Inventory Management
• Problem Solving
• Merchandising
• Operational Excellence
• Operations
• Time Management
• Team Leadership
• Visual Merchandising

• Retail
• Management & Leadership
• Customer Service & Support
• Logistics
• Operations Lead
• Retail Operations Supervisor
• Shop Supervisors
• General and Operations Managers

Expérience minimale

2+ ans

Postuler avant le

21 août 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine