Administrative Assistant

Benefits Overtime Opportunities 401(k) Competitive salary Opportunity for advancement Paid time off Training & development Summary Are you a hard-working office professional? Do you enjoy helping others? An Administrative Assistant plays a pivotal role in facilitating efficient office operations and ensuring seamless communication with customers, stakeholders, and team members. This position involves diverse responsibilities, ranging from customer service, scheduling of jobs, job management and tracking, drafting correspondence, creating and filing reports and other duties as assigned. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened!” We are a family owned, and veteran ran company with a welcoming and energetic culture. Primary Roles And Responsibilities Answer phones, provide exceptional customer service, and maintain a detailed call log Coordinate schedules to optimize work efficiency and balanced job scheduling Manage the Work-in-Progress (WIP) Board to keep staff updated on daily schedules and job statuses Complete First Notice of Loss (FNOL) documentation accurately Complete estimates within 3 days of completion of job Prepare job paperwork for Crew/Estimators and ensure timely conversion of estimates Oversee job file documentation, communications, and subcontractor activities Filing and photo transfer daily for jobs Maintain compliance with National Accounts Program Agreement (NAPA) and Third-Party Programs Manage franchise-specific compliance documentation and track fixed assets Bill customers for services, process payments, and manage accounts receivable Handle daily bookkeeping, prepare financial reports, and manage petty cash Maintain an organized file system and company calendar/schedule Manage outgoing/incoming mail, email, and faxes, as well as review and route Bulletins Ensure proper on-hand delivery of office and general supplies Maintain open communication with the General Manager regarding issues, concerns and needs Perform other job duties as assigned Necessary Experience And Skill Set High school diploma or equivalent required Proven experience in administrative roles, preferably in a fast-paced office environment Familiarity with basic accounting principles, bookkeeping, and financial reporting Proficiency in computer applications and ability to adapt to new software applications Excellent communication, organizational, and multitasking skills Attention to detail and problem-solving skills Physical And Work Environment Requirements This is a largely sedentary role in an office environment. However, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand on a stool as necessary. Normal Working Hours, Additional Working Hours, And Travel Requirements This is a full-time position working hours varying between 7:00am-7:00pm, Monday–Friday, minimum of 40 hours per week. This position may require longer hours and flexibility in hours may be needed depending upon the business needs. Compensation: $18.00 - $22.00 per hour Picture yourself here fulfilling your potential. At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you. All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

The Administrative Assistant manages office operations, including scheduling, customer service, and job tracking for fire and water damage restoration. Key duties include bookkeeping, billing, maintaining compliance documentation, and coordinating communication between staff and clients.

A high school diploma or equivalent is required along with proven experience in administrative roles, preferably in fast-paced environments. Candidates must be proficient in computer applications and possess basic knowledge of accounting and financial reporting.

• Overtime Opportunities • 401(k) • Competitive salary • Opportunity for advancement • Paid time off • Training & development

• Service à la clientèleSouhaitée
• Résolution de problèmesSouhaitée
• Sens de l’organisationSouhaitée
• Financial ReportingSouhaitée
• Souci du détailSouhaitée
• Accounts receivableSouhaitée
• CommunicationSouhaitée
• MultitaskingSouhaitée
• schedulingSouhaitée
• Tenue de livresSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Scheduling
• Bookkeeping
• Financial Reporting
• Accounts Receivable
• Office Management
• Communication
• Organization
• Multitasking
• Problem-solving
• Attention to detail
• Computer Proficiency

• Administrative
• Customer Service & Support
• Finance & Accounting
• Consulting
• Construction

Formation minimale

Études secondaires

Expérience minimale

0+ ans

Postuler avant le

5 oct. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level