hotel night auditor

<span>Would you like to be part of the hospitality industry of tomorrow? We have the career for you! We are currently looking for a Night Auditor with a strong team spirit, exceptional organizational skills, and phenomenal listening abilities. If you are an expert at understanding needs, know how to make people feel at ease, and customer relations hold no secrets for you... then this position is for you! Take your career to the next level and come work with great people in a dynamic and friendly environment. Join Groupe Hôtelier Grand Château. <br><br></span><strong>Many great reasons to join our team!</strong><span></span><ul><li>Competitive compensation based on our values</li><li>Advancement opportunities</li><li>Three weeks of vacation per year</li><li>12 paid statutory holidays per year</li><li>Up to 5 paid sick days per fiscal year (after probation)</li><li>Comprehensive MANULIFE group insurance program and Simplified Pension Plan (SPP) with employer contributions of up to 7%</li><li>Meals provided during every shift</li><li>Dry-cleaning services and uniforms provided</li><li>Travel program offering preferential rates within the Marriott global chain for you, your family, and friends</li><li>Free access to the fitness center + fitness activity allowance</li><li>30% discount on food and non-alcoholic beverages at our dining outlets</li><li>Corporate discounts at Planet Mobile and Amerispa Sheraton Laval</li><li>Social and charitable activities organized by the company</li><li>Modern, newly renovated environment conveniently located in the heart of Laval</li></ul><strong>A little more about us</strong><span> <br>We are a rapidly growing company. Groupe Hôtelier Grand Château owns and manages Sheraton Laval as well as Ômage Hôtel Montréal Laval. <br><br></span><strong>Our mission:</strong><span> Creators of experiences and emotional connections, we focus every day on the details to meet the highest expectations. We also prioritize the unmatched quality of our food and beverage offerings as well as our facilities. <br></span><strong><br>Our GHGC values:</strong><span> Growing Together · Hospitality Is Our Priority · Commitment to Excellence · Creators of Experiences <br><br></span><strong>What does your role involve?</strong><span></span><ul><li>Balance and monitor hotel revenues and prepare daily reports</li><li>Warmly welcome guests and anticipate their needs</li><li>Manage arrivals, departures, reservations, modifications, and cancellations</li><li>Assign rooms, issue keys, and provide guests with information about the hotel</li><li>Process financial transactions and billing</li><li>Identify special requests and verify the accuracy of reports</li><li>Handle complaints and make appropriate decisions</li><li>Apply Marriott brand policies and standards</li><li>Collaborate with all departments to build guest loyalty</li><li>Inform guests about local attractions and services in the area</li><li>Perform any other related duties</li></ul><strong>Required Qualifications</strong><span></span><ul><li>DEP or DEC in Accommodation Management or Hospitality</li><li>Minimum of 3 years of experience in a similar position or in high-volume customer service</li><li>Fully bilingual (French and English, spoken and written) ? required due to regular interactions with an international clientele</li><li>Good computer skills (Excel, Word)</li><li>Accounting knowledge is an asset</li><li>First Aid certification is an asset</li><li>Knowledge of POSITOUCH and LightSpeed is an asset</li></ul><em>We thank all applicants for their interest in Groupe Hôtelier Grand Château. However, only candidates selected for an interview will be contacted. The masculine form is used solely to simplify the text and is intended without prejudice to the feminine form.</em>

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12 sept. 2026