Guest Service - Mississauga

Résumé du poste

The Guest Service Associate is responsible for providing exceptional customer service, actively selling products, and suggesting relevant add-ons to guests. They also assist with store maintenance, including watering plants, restocking inventory, and loading purchases for customers.

Détails du poste

Employment Opportunity Sheridan Nurseries Mississauga is actively searching for: Guest Service Associates Seasonal, Full or Part Time About the Job: Our Garden Centre Sales Associates provide our guests with a high level of service and actively engage with our guests to ensure that they are sold the complete solution for all of their purchases. Associates will also assist with the carry-out and loading of guest purchases as required, as well as with the overall upkeep of our product, including re-stocking, watering and maintaining plant material. Regular duties of these positions include actively selling department product, including suggesting all relevant add-ons and explaining the benefits of these products, actively supporting and promoting sales, marketing, and merchandising initiatives, and providing our guests with an exceptional shopping experience. The successful candidate will be friendly, personable, outgoing, and enthusiastic with a strong work ethic and existing knowledge of our products and a willingness to learn and grow. Your Accountabilities: Responsible for actively selling our guests the complete solution while providing exceptional customer service in all aspects, including offering carry-out assistance with their purchases, and loading or unloading product as required. Greet guests as they enter the store and ensure that their needs are looked after. Actively promotes all related sales, marketing, and merchandising initiatives. Assist with watering and maintaining live plant material and stocking of product as required. Participate with the store team in achieving all aspects of service excellence, store readiness, cleanliness, safety and compliance with all Sheridan Nurseries policies and standards. Assist with other duties as assigned. Minimum Wage Knowledge, Skills and Abilities: Friendly, outgoing and personable with an enthusiasm for providing excellent customer service, ensuring that all guests are cared for equally in and in accordance with the standards of Sheridan Nurseries. Passionate about sales and our product offerings is a must. Hard working with the ability to follow direction and take initiative when needed, working both independently and as part of a team. Ability to work in a fast-paced environment, handling multiple tasks and requests while setting priorities. Highly flexible with strong interpersonal skills and a willingness to learn. Previous retail experience and/or related horticultural knowledge is an asset. Must be legally eligible to work in Canada. Must be able to lift up to 50lbs. Standing up for the majority of the shift with bending and squatting at various times is required. This role will require the flexibility to work a variety of shifts including weekends and holidays as scheduled. Our Vision, Mission, & Values: At Sheridan Nurseries we aim to delight our associates, guests, and business partners in everything we do. Independently owned and operated for over 100 years, we are committed to growing the highest quality plants at our local farms, curating the best-in-class home, garden, and lifestyle products and services, delivering unrivaled guest service and satisfaction, and providing meaningful and rewarding careers to our employees. We always strive to inspire and share our knowledge, passion, and expertise to build confidence, loyalty, and trust, while protecting our planet with industry leading environmentally sustainable initiatives and giving back to our local communities and charities. Our vision is “To inspire people to never stop growing”. At Sheridan we seek people who will continually strengthen our culture. We work hard to ensure our culture is something we feel proud of and allows us to bring our best selves to work every day. And a great culture starts with values. We have clearly defined values which are embedded in everything that we do so that they are lived and breathed daily. If you share our values of: Doing what’s right Being performance driven Learning and together Being externally focused Having bias for action Then we have a position for you! We thank all applicants for their interest however only those selected for an interview will be contacted. If selected, please advise if you require special accommodation to attend the interview. This job posting is for an existing vacancy within our organization.

Ce que vous ferez

The Guest Service Associate is responsible for providing exceptional customer service, actively selling products, and suggesting relevant add-ons to guests. They also assist with store maintenance, including watering plants, restocking inventory, and loading purchases for customers.

Exigences

Candidates should be friendly, outgoing, and enthusiastic with a strong work ethic and the ability to work in a fast-paced environment. The role requires the physical ability to lift up to 50lbs and the flexibility to work weekends and holidays.

Compétences indiquées

• Gestion du temps · Souhaitée
• Service à la clientèle · Souhaitée
• Travail d’équipe · Souhaitée
• Product Knowledge · Souhaitée
• Vente · Souhaitée
• Communication · Souhaitée
• Physical stamina · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Sales
• Merchandising
• Product knowledge
• Communication
• Teamwork
• Time management
• Physical stamina
• Horticultural knowledge
• Retail experience
• Sustainability Initiatives
• Lifting Ability
• Willingness To Learn
• Strong Work Ethic
• Cleanliness
• Customer Service
• Selling Techniques
• Marketing
• Interpersonal Communications
• Proactivity
• Loading And Unloading
• Irrigation (Landscaping And Agriculture)
• Greeting Customers
• Enthusiasm

Domaines d’emploi

• Retail
• Customer Service & Support
• Sales
• Agriculture
• Unclassified
• Stocking Clerk
• Stock Clerks
• Stockers and Order Fillers