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Silk & Snow

Source d’offres vérifiée

Thoughtfully made, carefully curated sleep essentials.

Toronto, Ontario

Retail
51 à 200 personnes

À propos

Silk & Snow was founded on the belief that transparency shouldn’t be a luxury. That’s why our highly-curated sleep-essentials are manufactured thoughtfully using high quality, sustainable materials. Our mattresses are locally-made in our hometown of Toronto, by experienced Canadian craftsmen using the best traceable, locally-sourced materials.

Postes ouverts

Logistics Coordinator

Hybride · Toronto

The Logistics Coordinator manages inventory health across the North American distribution network and coordinates domestic transportation between manufacturers, DCs, and 3PL partners. They are responsible for inventory reconciliation, shipment planning, and collaborating with internal and external teams to optimize transportation costs and service levels.

Product Operations Coordinator (Retail)

Sur place · Toronto

The Coordinator manages the flow of product information between vendors and internal teams to ensure accurate SKU data and timely product launches. They are responsible for maintaining product databases, auditing data consistency, and monitoring vendor compliance through quality control reports.

Product Operations Coordinator

Hybride · Toronto

The Product Operations Coordinator acts as a liaison between vendors and internal teams to ensure accurate product information and efficient launch processes. They are responsible for maintaining product databases, tracking SKU updates, and performing audits to ensure data integrity across all channels.

Bilingual Customer Experience Specialist - remote

Télétravail · Canada

The specialist will provide exceptional customer service via phone, email, and live chat while resolving inquiries regarding products, orders, and deliveries. They will also maintain communication with internal teams and external partners to ensure efficient order fulfillment and issue resolution.

Manager, Paid Social Media

Hybride · Toronto

Manage and grow paid social media strategies across platforms like Meta, TikTok, and Reddit to achieve business goals. This includes end-to-end campaign ownership, budget management, and collaborating with creative teams to optimize ad performance.

Director, Brand and Communications

Hybride · Toronto

The Director will lead Silk & Snow's holistic brand strategy and integrated communications to build and protect brand equity. This includes managing brand partnerships, influencer initiatives, and PR while overseeing a small team to drive brand health and awareness.

Retail Associate (Silk and Snow Showroom)

Sur place · Toronto

The Retail Associate is responsible for engaging customers to identify needs and promoting quality sleep products within the showroom. They also maintain store visual appeal and provide customer support across email, phone, and live chat channels.

Bilingual Customer Experience Specialist - remote

Télétravail · ["Ontario, Canada"]

We are looking for a Bilingual Customer Experience Specialist who is extremely driven and customer-focused to help us deliver a best-in-class retail experience. In this role, you will communicate through multiple channels including email, phone and live chat. You will also be the point person for our customers. If you enjoy working with customers and possess exceptional customer service and organization skills. If you are highly adaptable, dynamic, and eager to take on different challenges, we want to hear from you! Schedule: 09:15AM - 5:45PM or 12:00- 8:30 PM EST - various schedule In this r…

Director, Supply Chain

Hybride · Toronto

Lead end-to-end supply chain operations including inbound supply, international logistics, fulfillment, and reverse logistics across Canada and the US. Develop the multi-year supply chain roadmap and manage the function's P&L and KPI scorecards to scale with business growth.

Performance Marketing Specialist - Google Ads

Hybride

We’re looking for a sharp, strategic Performance Marketing Specialist– Google Ads to manage paid campaigns. You’ll be responsible for hands-on management of our Google marketing execution (Search, Display, Shopping, Performance Max) to drive results and ensure everything runs smoothly from setup to reporting. If you're great at optimizing performance, and turning ad spend into real results, this is the role for you. You’ll work closely with clients and team members to hit goals, stay on budget, and find new ways to grow our business. In this role you will: Manage all aspects of Google Ad camp…