Residence Facilities Assistant

Union/Affiliation: C.U.P.E. Local 3338 Pay range: $27.08 hourly plus 14% in lieu of benefits SFU Department Descr: Residence and Housing Position Grade: 6 # of openings: 1 Biweekly Hours: 70 Who We Are Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do. Residence and Housing provides housing services for the SFU student community and guests. Contributing to the maintenance of our buildings, keeping them clean, safe, and secure for the Residence community. Working in a collaborative and fun environment. About The Role Responds to inquiries, in person or via email, and follows up on tenant maintenance reports and conducts scheduled inspections of student residence buildings and equipment. Coordinates the resolution of identified repair, maintenance, pest control, and cleaning issues; maintains and updates work order, room condition and inventory information in the Residence & Housing software system; monitors the day-to-day operations of the contracted janitorial staff; and organizes and coordinates the relocation of moveable assets. Compiles inspection information; inspects general building spaces; and checks the output performance of building systems including those that are remotely monitored (i.e., heating, air handling, exhaust, plumbing, water, fire suppression, fire and intrusion, elevators, lighting, kitchen and fire suppression equipment). Acts as a resource person and coordinates response procedures for issues related to the contracted provision of services including Wi-Fi. Qualifications High school graduation and general courses or training of moderate duration (one semester equivalent) related to building systems. 2 years of experience. An equivalent combination of formal education, certificate/program of study and experience is acceptable. Basic knowledge and understanding of building components, systems, trends and standards. Basic knowledge of performance standards and expectations for various building products (e.g., furniture and floor coverings, paint). Basic knowledge of insect identification (i.e., bedbugs) and control methods. 40 wpm keyboarding skill with a high degree of accuracy. Excellent organizational skills. Excellent interpersonal and communication skills (oral and written). Ability to demonstrate excellent attention to detail. Ability to identify irregularities during inspections. Ability to assign and check the work of temporary support staff. Ability to read basic construction drawings. Ability to exercise tact and discretion. Ability to exercise mature judgment and initiative. Ability to work independently and meet deadlines. Ability to use electronic mail applications (i.e., SFU Connect). Ability to use word processing, spreadsheet, and database applications (e.g.,Word, Excel, FileMaker Pro) at an intermediate level. Ability to use an online residence management system (i.e., StarRez). Ability to troubleshoot cable television and internet equipment. Ability to use mobile technology (i.e., tablet computers, portable access control update equipment); to upload photos and data to housing databases; and to upload/update access control credentials. Ability to work a variety of shifts as necessary. Due to the nature of student housing shifts may cover extended hours or days of the week. Ability to lift and move equipment and materials weighing up to 25 kg. Ability to travel throughout the Residence complex (i.e., walk over a variety of terrain, climb stairs, etc.) for approximately 50% of each shift (i.e., approximately 4 hours/day). What We Offer At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer temporary employees who belong in the Canadian Union of Public Employees (CUPE Local 3338): An additional 14% pay in lieu of benefits After 4 consecutive months in the position, pay in lieu of benefits is increased to 20% Hybrid-work program for eligible positions Additional Information The assignment end date is December 24, 2026. Please include your cover letter and resume in one attachment. SFU is an equity employer and strongly encourages applications from all qualified individuals including women, Indigenous Peoples, visible minorities, people of all sexual orientations and gender identities, persons with disabilities, and others who may contribute to the further diversification of the university. We are committed to facilitating accessibility within our application and interview processes. If you require any assistance or accommodations, please contact [email protected].

The role involves conducting inspections of student residence buildings and coordinating repairs, maintenance, and cleaning services. It also includes monitoring contracted janitorial staff and managing building system performance and inventory.

Requires a high school diploma with relevant building systems training and at least 2 years of experience. Candidates must possess strong organizational skills, technical proficiency in residence management software, and the physical ability to lift up to 25 kg.

• Pay In Lieu Of Benefits • Hybrid-work Program

• Souci du détailSouhaitée
• Microsoft ExcelSouhaitée
• Microsoft WordSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Building Systems Maintenance
• Facility Inspection
• Work Order Management
• Janitorial Supervision
• Pest Control Knowledge
• Keyboarding
• Interpersonal Communication
• Attention To Detail
• Construction Drawing Reading
• Microsoft Word
• Microsoft Excel
• FileMaker Pro
• StarRez
• Cable And Internet Troubleshooting
• Mobile Technology Usage
• Physical Lifting

• Trades
• Hospitality
• Education
• Administrative
• Government & Public Sector

Formation minimale

Études secondaires

Expérience minimale

2+ ans

Postuler avant le

24 sept. 2026

Langue de l’offre

anglais

Heures de travail

35 heures par semaine

Niveau d’expérience

Entry level