Front desk hotel clerk

Education: Expérience: Education Secondary (high) school graduation certificate Work setting Hotel, motel, resort Tasks Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Contact customers to deliver requested wakeup calls Provide customer service Computer and technology knowledge Multi-line switchboard Word processing software Central reservation system (CRS) Internet Security and safety Bondable Work conditions and physical capabilities Attention to detail Fast-paced environment Standing for extended periods Work under pressure Personal suitability Client focus Dependability Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Employment terms options Early morning Evening Shift Morning Night Experience Experience an asset Employment terms options Day Weekend Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 35 to 40 hours per week

Manage guest arrivals and departures, including room assignments, reservations, and payment processing. Provide general information about hotel services and local points of interest while performing clerical duties.

Requires a high school graduation certificate and basic computer proficiency in word processing and reservation systems. Candidates should be dependable, flexible, and capable of working in a fast-paced environment.

• Service à la clientèleSouhaitée
• Travail d’équipeSouhaitée
• Sens de l’organisationSouhaitée
• Souci du détailSouhaitée
• Manipulation d’argentSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Guest Registration
• Reservation Management
• Cash Handling
• Customer Service
• Multi-line Switchboard
• Word Processing Software
• Central Reservation System (CRS)
• Interpersonal Skills
• Oral Communication
• Written Communication
• Organization
• Teamwork
• Clerical Duties
• Emergency Procedures
• Attention To Detail

• Hospitality
• Customer Service & Support
• Administrative

Formation minimale

Études secondaires

Expérience minimale

0+ ans

Postuler avant le

22 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level