DevOps Process Business Analyst (French Speaker)

Title: DevOps Process Business Analyst (French Speaker) Duration: Until December 31, 2027 with possible extension Location: Montreal – Hybrid model with 6 days per month in Montreal, including 2 days at Old Port during PI Planning sessions held every 8 weeks. Pay Rate: CAD $75/hr – Incorporated Basis – Without Benefits The candidate must have the following qualifications: Required: Significant IT experience (15 years), including: 5 years of experience in process improvement / lean Knowledge of DevOps, SRE, or modern application operations environments Knowledge of the ITIL framework Experience in implementing or improving operational processes Experience in CI/CD and continuous delivery environments Ability to transform informal practices into structured processes Language: French Assets / Nice to have: Experience as a developer, SRE, or active member of a DevOps team Hands-on experience with tools (examples): Monitoring (Datadog, Prometheus, Grafana) CI/CD (Azure DevOps, GitHub Actions, Jenkins) Incident management (ServiceNow, Jira, PagerDuty, etc.) Experience implementing SRE practices Experience in large-scale DevOps transformations Fluent spoken and written French and English Job Description: Translate DevOps/SRE operational practices into concrete, simple, and adoptable processes Design reusable templates and standards (incident management, support, release/deployment, monitoring) Ensure alignment between agile practices, DevOps, and adapted ITIL frameworks Continuously improve team operational efficiency Formalize and standardize field-based DevOps/SRE practices (incident management, post-mortems, alert management, support) Design flow-oriented processes compatible with CI/CD cycles Establish operational templates (runbooks, playbooks, post-mortem templates, SLAs/SLOs) Work directly with technical teams to understand operational realities Simplify and adapt ITIL processes to make them lightweight, automatable, and DevOps-compatible Promote reliability practices (SLOs, error budgets, continuous improvement) Identify operational pain points and propose concrete, pragmatic solutions

Translate DevOps and SRE operational practices into structured, adoptable processes and reusable templates. Formalize standards for incident management, monitoring, and deployment while aligning agile practices with ITIL frameworks.

Requires 15 years of IT experience, including 5 years in process improvement and lean methodologies. Must be proficient in French and have deep knowledge of DevOps, SRE, and CI/CD environments.

• CI/CDSouhaitée
• JiraSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Process Improvement
• Lean
• DevOps
• SRE
• ITIL Framework
• CI/CD
• Continuous Delivery
• French Language
• Incident Management
• Monitoring
• Azure DevOps
• GitHub Actions
• Jenkins
• ServiceNow
• Jira
• PagerDuty

• Technology
• Software
• Consulting
• Management & Leadership
• Engineering

Expérience minimale

10+ ans

Postuler avant le

11 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Présence au bureau

1 jours par semaine

Niveau d’expérience

Mid-Senior level

Mode de candidature

La candidature directe est offerte