Operational Improvement Senior Consultant - Multi Industry

Transformation Operational Improvement Senior Consultant What will I do? Partner with clients across commercial and public sector organizations to improve business operations, processes, and ways of working to achieve measurable business outcomes. Conduct operational assessments, stakeholder interviews, and workshops to identify performance challenges, root causes, and opportunities to improve efficiency, quality, customer experience, and business value. Analyze and redesign end-to-end business processes, operating models, and governance approaches to enable sustainable improvements and support transformation initiatives. Facilitate cross-functional discussions to align stakeholders on priorities, future-state solutions, implementation roadmaps, and value realization opportunities. Develop business cases, improvement recommendations, performance metrics, and implementation plans that translate strategy into actionable results. Support the execution and adoption of operational improvements by helping clients establish performance management practices, governance structures, and continuous improvement capabilities. Leverage data, analytics, automation, and AI-enabled capabilities to accelerate delivery and identify opportunities for additional business value, partnering with specialized SMEs as needed. Contribute to Slalom’s Transformation and Operational Improvement capability through solution development, knowledge sharing, and team mentorship. What will I bring? 4–8 years of experience in operations improvement, process improvement, business transformation, operational excellence, management consulting, or related disciplines. Demonstrated success delivering measurable improvements in operational performance, process efficiency, cost reduction, quality, customer experience, or risk management. Experience leading process assessments, process mapping, workshop facilitation, root cause analysis, future-state design, and implementation planning. Strong consulting, communication, and stakeholder management skills with the ability to influence teams and leaders across all organizational levels. Ability to translate complex business challenges into practical solutions that balance people, process, technology, data, and governance considerations. Familiarity with process improvement methodologies, continuous improvement practices, operating model design, and organizational change concepts. Understanding of how analytics, automation, and emerging AI capabilities can be applied to improve business operations and accelerate value realization. Experience working in industries such as manufacturing, healthcare, financial services, telecommunications, energy, aerospace and defense, supply chain and logistics, or public sector organizations is preferred. Lean Six Sigma certification or similar process improvement certification is preferred but not required. Practical experience delivering operational and process improvement outcomes is more important than formal certification. Hybrid/In office: We are hybrid but there are expectations that if your team leader requires you onsite that you are able to meet those expectations/requirements Slalom Employee Perks: Culture & fun! Lunch & learns Health & wellness activities Holiday parties Employee community groups Social clubs & activities Vacation (20 days prorated based on start date & wellness/sick days) Tangible perks Competitive compensation package $100 cell phone monthly reimbursement Registered Retirement Program (RRSP) & Employer Matching Tax-Free Savings Account (TFSA) Annual “Thrive Well-Being” Gift Card Family planning/ Fertility Benefit Maternity/Parental Leave Top-Up Medical & Dental Benefits Life and AD&D Insurance Access to Supplementary Life and AD&D Insurance Access to the Employee Assistance Program (EAP) and Inkblot Therapy And more! All benefits are subject to eligibility requirements Slalom is an inclusive, equal opportunity employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will work to reasonably accommodate applicants’ needs throughout all stages of the recruitment and selection process. Please advise the talent acquisition team if you require accommodations during the interview process. Please note if you are hired at Slalom you will be required to complete a background check

Partner with commercial and public sector clients to assess and redesign business operations and processes to improve efficiency and value. Develop implementation roadmaps, business cases, and performance metrics while leveraging AI and automation to accelerate delivery.

Requires 4-8 years of experience in operations improvement or management consulting with a proven track record of delivering measurable business outcomes. Proficiency in process mapping, stakeholder influence, and familiarity with continuous improvement methodologies is essential.

• Lunch & learns • Health & wellness activities • Holiday parties • Employee community groups • Social clubs & activities • Vacation • Competitive compensation package • Cell phone monthly reimbursement • Registered Retirement Program (RRSP) & Employer Matching • Tax-Free Savings Account (TFSA) • Annual Thrive Well-Being Gift Card • Family planning/ Fertility Benefit • Maternity/Parental Leave Top-Up • Medical & Dental Benefits • Life and AD&D Insurance • Employee Assistance Program (EAP) • Inkblot Therapy

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Operational Improvement
• Process Redesign
• Stakeholder Management
• Business Case Development
• Workshop Facilitation
• Root Cause Analysis
• Operating Model Design
• Performance Management
• Change Management
• Data Analytics
• Automation
• AI Implementation
• Lean Six Sigma
• Management Consulting
• Strategic Planning
• Cross-functional Leadership

• Consulting
• Management & Leadership
• Manufacturing
• Government & Public Sector
• Data & Analytics

Formation minimale

Diplôme professionnel

Expérience minimale

5+ ans

Postuler avant le

30 août 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Not Applicable