Senior Principal - Client Delivery

Slalom is a fiercely human business and technology consulting company that leads with outcomes to bring more value, in all ways, always. From strategy through delivery, our agile teams across 52 offices in 12 countries partner with clients to co-create powerful customer experiences, modern ways of working, and meaningful impact. What sets us apart? We believe work should be challenging and fulfilling, not perfect, but possible. That’s why we prioritize purpose, flexibility, connection, and recognition, so our people can thrive and love what they do, most days. Who You'll Work With: Our Delivery capability is the engine that powers transformation. We connect across all technical and advisory capabilities, bringing strategy to life through delivery execution that is rigorous, adaptive, and outcome-driven. You'll join a community of delivery professionals who thrive in complexity and are passionate about helping clients solve their toughest business and technology challenges. Our teams lead high-impact initiatives across industries, partnering with clients to navigate ambiguity, align stakeholders, and deliver results that matter. Whether it is a multi-workstream delivery or a PMO transformation, we bring clarity, structure, and momentum to every engagement. We work in person with clients, tailoring delivery approaches to meet them where they are, whether Agile, Waterfall, hybrid, or product-based. Our focus is on enabling predictable, repeatable outcomes that help organizations dream bigger, move faster, and build better tomorrows. As a Delivery Leader with focus on Client Delivery, you will be a senior consulting leader responsible for driving client outcomes, growing strategic accounts, shaping sales opportunities, developing talent, and ensuring delivery excellence across complex business and technology transformation programs. Job Title: Senior Principal - Client Delivery So, what will I do? Lead the successful delivery of large, complex, multi-workstream programs and portfolios, ensuring alignment to client goals, timelines, budgets, and measurable business outcomes. Independently establish and lead program governance models, executive reporting structures, decision frameworks, and risk management practices that enable effective oversight, timely decisions, and successful delivery. Apply consulting expertise to assess client challenges, shape delivery strategies, and recommend scalable operating models, delivery approaches, and organizational improvements. Proactively manage scope, risks, issues, dependencies, stakeholder alignment, and commercial commitments while using a data-driven approach to protect timelines, budgets, quality, and delivery integrity. Apply and champion delivery best practices and methodologies, including Agile, Waterfall, SAFe, hybrid, and product-based approaches, tailoring methods to client needs and organizational maturity. Own engagement and account financials, including margin, staffing, forecasting, managed revenue, utilization, and profitability. Maintain accountability for delivering against a $1.5M+ personal revenue target through a combination of sold and managed work. Support the growth of a healthy sales pipeline while partnering with account leaders and market teams to identify, qualify, shape, and close new opportunities. Lead proposal development, solution shaping, Statement of Work creation, pricing inputs, and executive client presentations, while supporting effective sales-to-delivery transitions. Build and expand strategic client relationships, strengthen Slalom's trusted advisor position, and identify opportunities to grow account revenue and introduce additional capabilities. Champion Delivery Excellence by establishing repeatable delivery frameworks, governance standards, quality practices, metrics, and reusable assets across engagements. Use AI-powered tools and techniques to improve delivery speed, quality, governance, forecasting, reporting, documentation, and decision-making. Help clients adopt responsible, practical AI-enabled ways of working that create measurable value while maintaining appropriate human oversight and risk management. Manage, mentor, and coach, providing feedback, career support, and performance coaching to build high-performing teams and future leaders. Contribute to recruiting, capability development, and knowledge sharing activities. Maintain 75%+ personal utilization while supporting team utilization, capability health, and broader market priorities. And, what will I bring? 12+ years of consulting experience leading business and technology transformation initiatives within a client-facing professional services or consulting environment. Proven success independently leading large-scale, cross-functional programs and portfolios with multiple workstreams, complex dependencies, executive-level visibility, and accountability for outcomes. Proven experience building, managing, and converting sales pipelines, shaping opportunities, and contributing to business development and pursuit activities. Demonstrated success managing project and account budgets, staffing, contractual commitments, forecasting, margin, utilization, and profitability. Experience writing, reviewing, and negotiating Statements of Work and leading proposal and solution-shaping activities with clients. Expertise in Agile, Waterfall, SAFe, hybrid, and product-based delivery models, with the ability to tailor approaches to client needs. Strong understanding of AI technologies and practical experience using AI-enabled tools and delivery practices to improve client and program outcomes. Exceptional communication, facilitation, and leadership skills, with the ability to influence executives and guide teams through complexity and ambiguity. Experience managing, mentoring, coaching, and developing high-performing teams and future leaders. A growth mindset and commitment to continuous learning, innovation, and delivery excellence. Passion for Slalom's values and a desire to contribute to our community, culture, and long-term success. We are hybrid but there are expectations that if your team leader and/or client requires you onsite that you are able to meet those expectations/requirements. Slalom is committed to fair and equitable compensation practices. For this position, the expected base salary pay range is $143,000-$178,000. In addition, there is potential for a 15% discretionary bonus based on individual and company performance. Actual compensation will depend upon an individual's skills, experience, qualifications, and other relevant factors. Slalom Employee Perks: Culture & fun! Lunch & learns Health & wellness activities Holiday parties Employee community groups Social clubs & activities Vacation (20 days prorated based on start date & wellness/sick days) Tangible Perks: Competitive compensation package $100 cell phone monthly reimbursement Registered Retirement Program (RRSP) & Employer Matching Tax-Free Savings Account (TFSA) Annual "Thrive Well-Being" Gift Card Family planning/Fertility Benefit Maternity/Parental Leave Top-Up Medical & Dental Benefits Life and AD&D Insurance Access to Supplementary Life and AD&D Insurance Access to the Employee Assistance Program (EAP) and Inkblot Therapy And more! *All benefits are subject to eligibility requirements Slalom is an inclusive, equal opportunity employer dedicated to building a diverse workforce. We encourage applications from all qualified candidates and will work to reasonably accommodate applicants' needs throughout all stages of the recruitment and selection process. Please advise the talent acquisition team if you require accommodations during the interview process. At Slalom, we leverage artificial intelligence (AI) to enhance the efficiency and scalability of our recruitment process. To learn more about how we leverage AI, please read our TA AI Usage policy. Please note if you are hired at Slalom you will be required to complete a background check.

Lead the delivery of large, complex multi-workstream programs while ensuring alignment with client goals and business outcomes. Drive strategic account growth, manage engagement financials, and mentor high-performing teams to ensure delivery excellence.

Requires 12+ years of consulting experience leading business and technology transformations in a professional services environment. Must have proven success in sales pipeline conversion, budget management, and expertise in various delivery models including Agile and SAFe.

• Lunch & learns • Health & wellness activities • Holiday parties • Employee community groups • Social clubs & activities • Vacation • Cell phone monthly reimbursement • Registered Retirement Program (RRSP) & Employer Matching • Tax-Free Savings Account (TFSA) • Annual Thrive Well-Being Gift Card • Family planning/Fertility Benefit • Maternity/Parental Leave Top-Up • Medical & Dental Benefits • Life and AD&D Insurance • Employee Assistance Program (EAP) • Inkblot Therapy

• AgileSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Client Delivery
• Program Governance
• Strategic Account Growth
• Sales Pipeline Management
• Financial Management
• Agile
• Waterfall
• SAFe
• AI-powered tools
• Stakeholder Management
• Risk Management
• Solution Shaping
• Mentoring and Coaching
• Proposal Development
• Business Transformation
• Executive Communication

• Consulting
• Management & Leadership
• Technology
• Sales
• Data & Analytics

Expérience minimale

10+ ans

Postuler avant le

25 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Not Applicable