Field Technician 5-2 / 7-7

Résumé du poste

The Field Technician is responsible for diagnosing, repairing, and maintaining heavy equipment while ensuring all work meets customer requirements and safety standards. They must also manage documentation, order necessary parts, and communicate effectively with supervisors and customers regarding repair status.

Détails du poste

Take your career to the next level ! Location: St-Augustin-de-Desmaures Shift rotation for this role : 5x2 / 7x7 Hourly rate: up to $47.01/hour depending on experience Why Work for SMS Equipment? * Competitive salary - Attractive total compensation. * Ongoing training - Access to leading-edge technical training and professional development opportunities. * Benefits ; * Group RRSP with employer participation. * Full benefits package upon entry, including telemedicine. * Safety first - An organizational culture focused on the safety and well-being of our employees. Your role : * Answer customer calls and schedule shifts in collaboration with the dispatch supervisor * Analyse failure and repair required. * Complete a full report on the repairs and identify the cause of failure for each problem encountered. * Order parts to complete repairs. * Adjust, repair and/or replace defective parts. * Test the equipment once repaired to ensure proper operation and that the repairs meet with customer's requirements. * Clean, lubricate and perform regular maintenance on equipment. * Meet scheduled time allotments for repairs. * Notify Supervisor and/or customer of all repairs needed on machines. * Once work is completed, sign the work order, request credit for unused parts, collet all documentation (external purchases, etc.) and forward to Supervisor for invoicing. * Always be aware of the impact of any discussion with customers pertaining to performance of products sold by SMS Equipment. * Work safely. * Perform any other tasks assigned by Supervisor. What you bring : The successful candidate will possess a Heavy Equipment Technician Certification. Equivalent combinations of education and experience may be considered. Other requirements include : * Minimum 3.5 years of experience in troubleshooting electrical and hydraulic systems. * Knowledge of Komatsu products would be an asset. * Advanced knowledge of computer software’s and working with a portable unit. * Hardworking, proactive, self-reliant, team worker and focused on customer service. Join SMS Equipment and experience a career where the right partnership makes everything possible. This posting is for an existing vacancy within SMS Equipment. Applications will be received until a suitable candidate has been hired. We thank all applicants for their interest; however, only those selected for an interview will be contacted. We subscribe to the principle of employment equity and apply an equal access employment program for women, aboriginals, visible minorities, ethnic minorities, and people with disabilities.

Ce que vous ferez

The Field Technician is responsible for diagnosing, repairing, and maintaining heavy equipment while ensuring all work meets customer requirements and safety standards. They must also manage documentation, order necessary parts, and communicate effectively with supervisors and customers regarding repair status.

Exigences

Candidates must hold a Heavy Equipment Technician Certification and possess at least 3.5 years of experience in troubleshooting electrical and hydraulic systems. Proficiency in computer software and a proactive, customer-focused attitude are essential for this role.

Avantages

• Group RRSP • Full benefits package • Telemedicine • Ongoing training • Professional development

Compétences indiquées

• Service à la clientèle · Souhaitée
• Technical Reporting · Souhaitée
• Troubleshooting · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Troubleshooting
• Electrical systems
• Hydraulic systems
• Heavy equipment maintenance
• Repair
• Diagnostic analysis
• Parts ordering
• Equipment testing
• Customer service
• Technical reporting
• Computer software proficiency
• Employment Equity
• Customer Service
• Invoicing
• Technical Training
• Telehealth
• Troubleshooting (Problem Solving)

Domaines d’emploi

• Trades
• Engineering
• Manufacturing
• Customer Service & Support
• Field Technician
• Heavy Equipment Mechanic
• Agricultural and Industrial Machinery Mechanics and Repairers
• Mobile Heavy Equipment Mechanics, Except Engines