Sales Account Manager

Résumé du poste

Manage and expand banking and industry portfolios by developing account strategies and ensuring client requirements are exceeded. Proactively identify new service opportunities, maintain C-level relationships, and provide regular SLA and governance reporting.

Détails du poste

As an Account Manager -Financial Services, you will manage established Banking portfolios along with other industry accounts. You will participate in developing and executing account strategy and focus on ensuring that client requirements are met and exceeded expectations. Account Manager will ensure that the deliverables adhere to the clients' specifications and business requirements. You will work closely with the clients to build relationships, strategies and achieve the client's goals. This position requires face-to-face engagement to promote Soroc’s breadth of solution offerings. The client pipeline, forecasting and quota attainment are key measures to determine the success of the role. Experience / Skills Required: 8 yrs of experience in selling IT managed services - $5M USD quota A proven sales hunter and closer. 8+ years of outside enterprise solutions and services experience Proven track record of sales excellence Knowledge of territory/accounts assigned preferred Be able to work independently & as part of a team in a fast pace, rapid change environment Superior professional presence and business acumen Experience selling at the "C" level Willing to learn new technologies for driving the project Ability to communicate with both technical team & internal Stakeholders Required Industry Knowledge (or highly related MS ): Managed Services Device Management Procurement, configuration, and lifecycle management of laptops, desktops, tablets. Collaboration Tools & Productivity Suites Managed service updates, licensing, integrations, and performance monitoring. Cloud Workspace / Virtual Desktop Infrastructure (VDI) Hosted desktops enabling remote access to enterprise environments. Unified Endpoint Management (UEM) Centralized control of user devices across the enterprise (PCs, mobile, IoT). Service Desk / IT Helpdesk 24/7 end-user support for issues like password resets, software problems, connectivity. Security & Compliance Endpoint protection, multi-factor authentication (MFA), secure access, etc. Digital Experience Monitoring Tools that assess employee satisfaction and productivity, such as monitoring app performance and user experience. Major Responsibilities: Be proactive in identifying any new Services opportunities with clients and partners and ensure these opportunities are presented to the appropriate Soroc lines of business and that the appropriate internal stakeholders are involved. Develops and expands a portfolio of corporate clients by networking and marketing in the field. Ensure that all Soroc business strategies are coordinated on opportunities and that proper delivery to Client or partner is maintained. Provide Sales support to new and existing Clients and the President; manage enquiries and resolve problems. Visit clients individually or with appropriate Soroc sales representatives to maintain relationships and negotiate and close deals. Work with and monitor account team with ensuring proper and timely delivery and customer satisfaction from the various lines of business within Soroc. Develop and maintain vendor relationships relating to procurement and services opportunities. Maintain and strengthen the relationship with the client base through regular daily interaction and assistance and manage client escalations. Provide regular daily support as well as 24x7 on call support for client Coordinate with the Soroc President, regular sales team reviews and updates and strategic planning. Works with the sales team and marketing to create necessary customers presentations around new and emerging services & solutions that Soroc Technology Inc. offers. Participate in and contribute to team sales weekly meetings and provide regular Executive updates. Monitors and evaluates the activities and products of the competition. Provide reporting and root cause analysis and update any required changes to reporting as required. Provide SLA reporting and Governance reporting for each client- monthly and quarterly. Create onboarding documentation for new clients and internal support and service the onboarding representative for net new business Annual Basic Salary: 100-110k pa + Lucrative commission Onsite Requirement: 2-3 days a week at Woodbridge location

Ce que vous ferez

Manage and expand banking and industry portfolios by developing account strategies and ensuring client requirements are exceeded. Proactively identify new service opportunities, maintain C-level relationships, and provide regular SLA and governance reporting.

Exigences

Requires over 8 years of experience in selling IT managed services with a proven track record of meeting a $5M USD quota. Must possess strong business acumen and knowledge of endpoint management, cloud workspaces, and IT helpdesk services.

Avantages

• Lucrative Commission

Compétences indiquées

• Client Onboarding · Souhaitée
• Account Management · Souhaitée
• Negotiation · Souhaitée
• Relationship Building · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• IT Managed Services Sales
• Account Management
• Enterprise Solutions
• C-Level Selling
• Business Acumen
• Pipeline Forecasting
• Quota Attainment
• Relationship Building
• Strategic Planning
• Vendor Management
• SLA Reporting
• Governance Reporting
• Client Onboarding
• Market Analysis
• Negotiation
• Technical Communication

Domaines d’emploi

• Sales
• Technology
• Consulting
• Management & Leadership
• Customer Service & Support