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Sparkling Hill Resort & SpaSource d’offres vérifiée

front desk manager

Offre en anglais

The Front Desk Manager is responsible for developing operational policies, supervising staff, and managing client negotiations and marketing activities. They also oversee maintenance and address guest concerns to ensure high-quality service delivery.

  • Sur place
  • Vernon, BC
  • Publié 7 avr. 2026
  • Postuler avant le 21 sept. 2026
  • 1 poste

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Résumé du poste

Overview Languages English Education Bachelor's degree or equivalent experience Experience 2 years to less than 3 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Hotel, motel, resort Responsibilities Tasks Develop and implement policies and procedures for daily operations Supervise staff Conduct performance reviews Negotiate with clients for the use of facilities Prepare marketing plans Implement marketing activities Arrange for and oversee maintenance activities Address customers' complaints or concerns Assist clients/guests with special needs Develop and implement business plans Additional information Work conditions and physical capabilities Fast-paced environment Work under pressure Tight deadlines Attention to detail Combination of sitting, standing, walking Large workload Personal suitability Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Initiative Team player Benefits Financial benefits Group insurance benefits Other Benefits Other benefits

Ce que vous ferez

The Front Desk Manager is responsible for developing operational policies, supervising staff, and managing client negotiations and marketing activities. They also oversee maintenance and address guest concerns to ensure high-quality service delivery.

Exigences

Candidates must have a bachelor's degree or equivalent experience and between 2 to 3 years of relevant experience. Proficiency in English and the ability to work in a fast-paced, high-pressure environment are required.

Avantages

• Financial benefits • Group insurance benefits • Other benefits

Compétences indiquées

  • Travail d’équipeSouhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

  • Policy Development
  • Staff Supervision
  • Performance Reviews
  • Client Negotiation
  • Marketing Planning
  • Maintenance Oversight
  • Complaint Resolution
  • Business Planning
  • Interpersonal Skills
  • Oral Communication
  • Written Communication
  • Initiative
  • Teamwork

Domaines d’emploi

  • Hospitality
  • Management & Leadership
  • Customer Service & Support
  • Administrative

Renseignements supplémentaires

Formation minimale
Baccalauréat
Expérience minimale
2+ ans
Postuler avant le
21 sept. 2026
Langue de l’offre
anglais
Heures de travail
40 heures par semaine
Niveau d’expérience
Entry level