Department Sales Manager, Footwear & Consumables

Golf Town is a proudly Canadian golf superstore. From drivers and irons to apparel, footwear, and accessories, we offer the best gear and custom fitting services to help golfers play their best since 1999. As part of Sporting Life Group, alongside Sporting Life and Team Town, we are dedicated to sharing our passion and growing the game. Why Work Here? Play a significant role in our mighty team, which shares a passion for the game of golf. Access to our benefits package, with the choice of different levels of health, dental, and vision coverage to suit you. Employee discounts at Golf Town, Sporting Life, and Team Town Sports that are shareable with friends and family. PGA of Canada annual dues reimbursement. Players Package program with upgraded shafts & a clothing package. Vendor Pro Deals and expert product training to fuel your knowledge and performance. What You'll Do; As Golf Town’s Department Manager of Footwear & Consumable, you will be responsible for product presentation and ensuring timely merchandise flow from the stockroom to the floor. You are accountable for ensuring exceptional customer experience, for up-to-date staff training and for day operations. We believe in driving sales through a visual experience backed up by the friendliest and most knowledgeable service advisors and managers. Lead the sales floor (including MOD responsibilities) to drive revenue and ensure a high standard of customer service across all departments. Ensure proper staffing levels through effective scheduling and active floor management. Train, coach, and develop associates on customer service, selling techniques, product knowledge, and operational standards. Motivate team performance through daily huddles, recognition programs, and consistent performance feedback. Resolve customer concerns promptly and professionally while reinforcing service standards to prevent recurrence. Execute and maintain visual merchandising, pricing, signage, and promotional standards in partnership with merchandising teams. Ensure department readiness through proper stock levels, accurate pricing, and timely product flow from stockroom to sales floor. Monitor and communicate inventory needs, product trends, and operational requirements to management. Maintain inventory accuracy through cycle counts, audits, and investigation of discrepancies. Ensure compliance with company policies, including loss prevention, cash handling, security procedures, and opening/closing protocols. Support employee development and compliance through training programs, LMS participation, vendor sessions, and performance evaluations. What You'll Bring; 1-3 years of experience in a Fashion retail environment or equivalent relevant experience Prior retail merchandising and stock planning responsibility required. Previous management experience would be an asset Affinity for luxury sport apparel and an interest in golf Strong communication skills and sound judgment Ability to execute company standards successfully. Exceptional interpersonal skills with an ability to adapt to meet a wide range of customer needs. Work Hours: Flex schedule - some weekends and evenings. Work varied shifts, including weekends and holidays. Golf Town Limited is an equal opportunity employer and committed to providing accommodations for persons with disabilities. Please advise the Golf Town Human Resources team of any accommodations required to ensure fair and equitable access through the recruitment and selection process.

The Department Sales Manager is responsible for overseeing product presentation, merchandise flow, and daily operations to ensure an exceptional customer experience. They lead the sales floor, manage staff scheduling, and coach associates to drive revenue and maintain high operational standards.

Candidates must have 1-3 years of experience in fashion retail or equivalent, with prior responsibility in merchandising and stock planning. Strong communication skills, sound judgment, and an affinity for luxury sport apparel are essential for this role.

• Health coverage • Dental coverage • Vision coverage • Employee discounts • PGA of Canada annual dues reimbursement • Players Package program • Vendor Pro Deals • Product training

• Service à la clientèleSouhaitée
• Manipulation d’argentSouhaitée
• Gestion des stocksSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Retail management
• Visual merchandising
• Inventory management
• Staff training
• Customer service
• Sales leadership
• Stock planning
• Communication skills
• Loss prevention
• Cash handling
• Performance management
• Product knowledge
• Scheduling
• Conflict resolution
• Operational standards
• Merchandising
• Product Knowledge
• Cash Handling
• Team Motivation
• Fashion Retail
• Service Standards
• Planning
• Auditing
• Management
• Customer Service
• Communication
• Training And Development
• Cycle Counting
• Sales
• Floor Management
• Selling Techniques
• Interpersonal Communications
• Inventory Management
• Loss Prevention
• Operations
• Performance Review
• Product Flow Diagram
• Visual Merchandising
• Investigation

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Sports & Recreation
• Footwear Manager
• Department Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers

Expérience minimale

2+ ans

Postuler avant le

9 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine