Clerk, Patient Scheduling

Pre-Surgical Screening St. Joseph's Hospital - London, ON Regular Part Time Salary Range: $29.76 - $35.00 /hour The Pre-Surgical Screening Unit is a specialized clinic that provides a streamlined approach to the preoperative assessment of patients requiring surgery. The clinic has up to 200 visits per week comprised of both in person and virtual calls between the hours of 0700 and 1800. The Patient Scheduling Clerk's role is to facilitate the flow of patients through the pre-admission program while working with interdisciplinary team members from the time a patient is booked for surgery and has pre-operative testing completed, through to the patient's admission to the hospital. Essential Qualifications Secondary (High) School Diploma Medical office administration certificate Intermediate level in Microsoft Word and basic level in Microsoft Excel and experience using Outlook email system Accurate keyboarding and spelling skills Two to three years experience in a medical office environment Demonstrated high knowledge level of medical terminology Knowledge of a Safety Culture in a Health Care Setting in compliance with OHSA Experience with Cerner patient care system, preadmission and appointment scheduling processes Ability to effectively set priorities with effective time management skills in a fast-paced environment Experience dealing with the public in a dynamic environment Effective problem-solving and decision-making skills Strong customer service focus experience and the ability to work collegially with the Registered Nurses and Medical Secretaries Preferred Qualifications Proficiency in French would be an asset Teaching and Research St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's, you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties. Immunization Requirements Provide vaccination records or proof of immunity against measles, mumps rubella, varicella (chicken pox), Hepatitis B, COVID-19 and influenza. Provide documentation of the Tuberculosis skin testing

The Patient Scheduling Clerk facilitates the flow of patients through the pre-admission program from booking and testing to hospital admission. The role involves coordinating with interdisciplinary team members to manage both in-person and virtual preoperative assessments.

Candidates must have a high school diploma, a medical office administration certificate, and two to three years of experience in a medical office. Proficiency in medical terminology, the Cerner system, and Microsoft Office is required.

• Gestion du tempsSouhaitée
• Service à la clientèleSouhaitée
• Résolution de problèmesSouhaitée
• Microsoft ExcelSouhaitée
• Microsoft WordSouhaitée
• Microsoft OutlookSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Medical Office Administration
• Microsoft Word
• Microsoft Excel
• Outlook
• Medical Terminology
• Cerner Patient Care System
• Appointment Scheduling
• Time Management
• Problem Solving
• Customer Service
• French Proficiency

• Healthcare
• Administrative
• Customer Service & Support

Formation minimale

Études secondaires

Expérience minimale

2+ ans

Postuler avant le

3 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level