Service Advisor

At Steele Auto Group, work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all, because everything we do is driven by you. Your passion. Your purpose. Your potential. ECI DARTMOUTH IS LOOKING FOR A SERVICE ADVISOR TO JOIN THE TEAM! HOURLY WAGE: BASED ON KNOWLEDGE, SKILLS AND EXPERIENCE + MONTHLY BONUS At ECI, we pride ourselves on being an industry leader in commercial transportation solutions. Our Dartmouth location offers a fast-paced, team-oriented environment where employees are supported and empowered to succeed. With access to ongoing training, career development opportunities, and a strong culture built on teamwork and customer commitment, you'll have the tools and support needed to grow your career. Interested in joining our team as a Service Advisor? Apply today! What your day looks like: * Welcoming clients with professionalism and listening closely to understand their vehicle concerns. * Accurately confirming service coverage or warranties and clearly communicating next steps. * Preparing precise estimates for labour, parts and materials. * Creating detailed work orders that reflect both client input and technician diagnostics. * Keeping clients informed with transparent updates, realistic timelines and thoughtful follow-up. * Maintaining accurate service records and staying aligned with our service standards. * Proactively identifying ways to enhance the client experience through every interaction. What you bring to the team: * Experience in a dealership is great, if not, don’t worry just bring your positive attitude! * CDK knowledge a strong asset * A hands-on, problem-solving attitude while being driven and motivated * Excellent communication and interpersonal skills * Strong organizational skills and the ability to manage multiple priorities * A valid driver’s license with a clean driving abstract WHY YOU'LL LOVE WORKING WITH STEELE AUTO GROUP At ECI you'll join a team that's driven by collaboration, innovation, and delivering great experiences every day. We believe work should be rewarding, supportive, and fun. As part of Steele Auto Group, Atlantic Canada's largest automotive network, you will enjoy our Total Rewards package, with competitive compensation, performance incentives, comprehensive benefits, retirement savings matching, employee discounts, training and development opportunities through Steele University, and opportunities to grow your career with a company that promotes from within! Steele Auto Group is committed to creating an inclusive workplace where everyone has the opportunity to succeed. If you require accommodation during any stage of the recruitment process, please let us know. Applying is as Easy as 1, 2, 3: 1. Visit our careers page and find this opportunity. 2. Create your profile or sign in. 3. Upload your resume. That's it. In just a few minutes, you'll be connected to career opportunities across Steele Auto Group. **Current Steele Auto Group employees should apply through the careers page to be recognized as internal applicants.

The Service Advisor is responsible for welcoming clients, diagnosing vehicle concerns, and preparing precise estimates for labor and parts. They act as the primary liaison between clients and technicians, providing transparent updates and maintaining accurate service records.

Candidates should possess excellent communication skills, a problem-solving attitude, and a valid driver's license with a clean abstract. Experience in a dealership and knowledge of CDK software are considered strong assets.

• Competitive Compensation • Performance Incentives • Comprehensive Benefits • Retirement Savings Matching • Employee Discounts • Training And Development Opportunities

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• CDK Software
• Communication
• Interpersonal Skills
• Organizational Skills
• Problem Solving
• Estimate Preparation
• Work Order Creation
• Time Management
• Client Relationship Management

• Customer Service & Support
• Transportation
• Trades

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine