Reimbursement Specialist (Bilingual)

Hybrid | Oshawa, ON Job ID 10584 Company Description This company is committed to excellence in the healthcare sector, fostering a vibrant, inclusive workplace that values your talents. Join a team that celebrates diversity and encourages professional growth, as they continue to develop as industry leaders in the market. Focused on patient care, they require a BILINGUAL Reimbursement Specialist to join their team. Compensation Competitive base salary of $53,000 annually, accompanied by a health spending account which offers personalized healthcare spending flexibility, a generous employer-matched RRSP program, and other great perks! The Opportunity Seize the chance to showcase your BILINGUAL skills and passion for exceptional service in a dynamic role as a BILINGUAL Reimbursement Specialist within the healthcare sector. Collaborate with patients to provide exceptional patient care through effective communication in both French and English. This is a HYBRID role where you will be working partially from home (about 50%) and partially from the office (about 50%). Position Description As a Bilingual Reimbursement Specialist, you’ll play a pivotal role connecting the company’s healthcare services with valued customers/patients. Your fluency in both FRENCH and ENGLISH will ensure seamless communication and exceptional service delivery in patient care. Collaborating with patients and third-party payers to eliminate obstacles hindering patient access to medications. Effectively raising awareness about program services among healthcare providers (HCPs), their staff, and patients. Promptly addressing customer inquiries about the program. Continuously monitor patients’ coverage limits and renewal thresholds to guarantee uninterrupted therapy. Facilitating medication access and expediting time to therapy by offering support for access and reimbursement, assisting with patient out-of-pocket expenses, and conducting comprehensive coverage research. Engaging with patients, Healthcare providers and staff to provide education and services related to medication acquisition, access, coverage, reimbursement, and affordability. Conducting thorough reimbursement investigations with both private and public reimbursement providers. Ensuring information supplied by patients and healthcare providers is accurate and valid. Experience Minimum of 2+ years of experience in a bilingual (French/English) Customer service role Computer proficiency a MUST; MS Office, Google, and Adobe applications Experience with reimbursement programs or with patient support programs an asset Experience working in the healthcare or pharmaceutical or insurance sectors an asset Qualifications Fluency in both FRENCH and ENGLISH is a MUST Strong communication skills, a customer-centric approach, and the ability to excel in a fast-paced environment Ability to work independently Education Completion of post-secondary school is required. Additional Information Date Posted July 24, 2026 Job Type Hybrid, Permanent, Full-Time Industries Healthcare Job Categories Admin Support Manages Others No Required Travel No Relocation Assistance No Keywords , Learn More About the Recruiter Valerie Yuricek Valerie specializes in the placement of staff at all levels from entry-level to senior management within Property & Facilities. Her in-depth knowledge of the industry allows Valerie to source candidates that match the criteria of her clients. She prides herself on working on behalf of both Client and Candidate and ensuring the perfect fit for both parties. How to Apply Please click on the “Apply” button located elsewhere on this job posting (preferred) or email your resume to [email protected] Existing Vacancy This is a critical role within the organization and, following the recruitment and selection process, the selected candidate should expect to receive an offer promptly. Use of Artificial Intelligence We do NOT use artificial intelligence to screen, rank or select candidates. The merits of every single application will be judged by a human. AI may be used to craft correspondence or write a job posting but never in the decision making as to candidate suitability. About Stoakley-Stewart Consultants Stoakley-Stewart Consultants Ltd. is an Executive Search/Recruiting firm with an impressive domestic presence and strong international reach. We opened our doors in 1977 and have grown to be one of the most successful employment agencies in Canada. We house a team of top-notch consultants, each acting as a subject matter expert in their chosen field. As a result we provide professional recruiting services to clients and candidates in a variety of industries, functions and geographies. This expansive breadth of experience allows us, as a firm, to successfully satisfy all of your hiring/employment needs. In accordance with Canadian laws, it is the policy of Stoakley-Stewart Consultants to consider all qualified individuals for available positions without regard to race, colour, religion, sexual orientation, country of origin, age, disability etc. Click here to view ALL of our open jobs. What are we known for and how do we help? Helping talented professionals secure new, exciting and rewarding career opportunities Treating each unique individual with professionalism, respect and integrity Meeting your distinct needs by matching you with the right corporate culture Follow Us for the Latest Jobs, Career Advice and Job Market Trends

The specialist connects healthcare services with patients by managing reimbursement investigations and eliminating obstacles to medication access. They provide education on coverage and affordability while monitoring patient therapy thresholds to ensure uninterrupted care.

Candidates must be fluent in both French and English with at least 2 years of experience in a bilingual customer service role. Completion of post-secondary education and proficiency in MS Office, Google, and Adobe applications are required.

• Health spending account • Employer-matched RRSP program

• Soins cliniquesSouhaitée
• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Bilingualism (French/English)
• Customer Service
• Reimbursement Management
• Patient Support
• MS Office
• Google Applications
• Adobe Applications
• Communication Skills
• Coverage Research
• Patient Care

• Healthcare
• Customer Service & Support
• Administrative

Formation minimale

Baccalauréat

Expérience minimale

2+ ans

Postuler avant le

23 août 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Présence au bureau

3 jours par semaine

Niveau d’expérience

Not Applicable

Mode de candidature

La candidature directe est offerte