Service Manager

Service Manager Lead. Inspire. Grow. At SuperTech Auto Repair, we're building something special. As one of British Columbia's fastest-growing independent automotive repair groups, we're on a mission to become the #1 automotive service company in Western Canada. We're looking for a passionate leader who loves developing people, delivering exceptional customer experiences, and building high-performing teams. If you're driven by results, thrive in a fast-paced environment, and want real opportunities to grow your career, you'll fit right in. What You'll Do As Service Manager, you'll lead the entire operation, creating an outstanding experience for both customers and employees. You'll coach your team, drive performance, improve profitability, and ensure every vehicle leaves with world-class service. You'll be responsible for: Leading and developing Service Advisors, Technicians, and Parts staff Driving sales, profitability, and key performance metrics Delivering an exceptional customer experience Managing shop workflow, productivity, and quality Hiring, mentoring, and building a winning team Creating a positive, accountable, high-performance culture What We're Looking For: 5+ years in the automotive industry Leadership experience as a Service Manager, Shop Manager, or Senior Service Advisor Strong business, sales, and coaching skills Excellent communication and leadership abilities A passion for building teams and delivering excellence Why SuperTech? We invest heavily in our people because great teams build great companies. You'll enjoy: Competitive salary plus performance bonuses Health and dental benefits Ongoing leadership development and training Clear advancement opportunities as we continue to grow Modern, well-equipped facilities A team that values integrity, innovation, accountability, and continuous improvement Build More Than a Career At SuperTech, you're not just managing a shop. You'll help shape the future of one of BC's most ambitious automotive companies. If you're ready to lead, grow, and make a real impact, we'd love to meet you. Location: 4319 Boban Dr. Nanaimo BC

Lead the entire shop operation by managing service advisors, technicians, and parts staff to ensure world-class service. Drive sales, profitability, and productivity while fostering a high-performance culture and exceptional customer experiences.

Requires over 5 years of experience in the automotive industry with a background in leadership as a Service Manager or Senior Service Advisor. Candidates must possess strong business, sales, and coaching skills along with excellent communication abilities.

• Competitive Salary • Performance Bonuses • Health Benefits • Dental Benefits • Leadership Development • Training • Advancement Opportunities

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Leadership
• Team Development
• Customer Experience
• Sales
• Profitability Management
• Shop Workflow Management
• Coaching
• Performance Metrics
• Hiring
• Mentoring
• Communication
• Business Management

Expérience minimale

5+ ans