Temporary Retail Store Manager - Full Time - Hamilton, ON

Pay range 0.00 - 0.00 with the ability to participate in a sales incentive bonus pay program. The compensation displayed is a good faith estimate for this position. At Swarovski, where innovation meets inspiration, our Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience. We are looking for a committed Store Manager who will support our operations on an 18-month contract. In this role, you will bring crystal into the hearts and hands of our customers, lead and grow a team with passion and enthusiasm, and make dreams come true. Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewelry. Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you. About the job You are an advocate of our brand. In this role and together with the team, you will: Strive for excellence and go beyond in every customer interaction to deliver an exceptional customer experience Build a loyal portfolio of existing and new customers Recruit, lead and grow a team with a growth mindset, passion and enthusiasm Exceed personal and team service and sales targets Be the driving force behind new and ongoing service and sales opportunities — directly impacting our growth and success. About you You are an experience Store Manager, and you have: Worked in a multi-cultural retail environment with a minimum of 3 years’ experience. Experience in luxury, Fashion/Cosmetics/Lifestyle Brands. Excellent and proven leadership and coaching skills. Digital proficiency. A winning personality to easily establish trust relationships with customers, teams and stakeholders English skills What we offer You can expect a range of benefits, including: Swarovski products discounts Employee Assistance Program Volunteering leave Learning and development programs Masters of Light Since 1895 Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality. Founded in 1895 in Austria, the company designs, manufactures and sells the world's finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovski’s heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact. Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under the law of the countries we operate in. Swarovski Canada Limited supports the full inclusion of persons with Disabilities as set out in the Human Rights Code and the Disabilities Act of Accessibility for Ontarians Disability Act (AODA), AMA – Accessibility Manitobans Act and the DPC Disabled Persons Commissions Act. Disability related accommodation is made available on request. Please advise us if you have any questions or should you require our materials in an alternate format by contacting us at [email protected]. Swarovski Canada Limited appuie l’inclusion complète des personnes handicapées, tel que prévu dans le Code des droits de la personne de l’Ontario et la Loi de 2005 sur l’accessibilité pour les personnes handicapées de l’Ontario, la Loi sur l’accessibilité pour les Manitobains et la Disabled Persons Commission Act de la Nouvelle-Écosse. Mesures d’adaptation disponibles sur demande. Si vous avez des questions ou besoin de matériel adapté, veuillez communiquer avec nous, à [email protected]. Relevant for Canada only: Nova Scotia - Disabled Persons Commissions Act (DPC) Manitoba - Accessibility Manitobans Act (AMA) Ontario - Accessibility for Ontarians Disability Act (AODA) Swarovski Canada Limited supports the full inclusion of persons with Disabilities as set out in the Ontario Human Rights Code and the Accessibility for Ontarians Disability Act (AODA). Disability related accommodation is made available on request. Please advise us if you have any questions or should you require our materials in an alternate format

The Store Manager will lead and grow the team while striving for excellence in every customer interaction to deliver an exceptional brand experience. They are responsible for building a loyal customer portfolio and driving service and sales opportunities to ensure the store's growth and success.

Candidates must have a minimum of 3 years of experience in a multi-cultural retail environment, preferably within luxury, fashion, or lifestyle brands. Strong leadership, coaching skills, and digital proficiency are essential for this role.

• Swarovski products discounts • Employee Assistance Program • Volunteering leave • Learning and development programs

• Service à la clientèleSouhaitée
• LeadershipSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Retail management
• Leadership
• Coaching
• Customer service
• Sales strategy
• Team building
• Digital proficiency
• Luxury retail
• Fashion industry knowledge
• Relationship building
• Recruitment
• Sales target management
• Growth Mindedness
• Learning and Development Programs and Policies
• Advocacy
• Life Coaching
• Customer Service
• Cosmetics
• Disabilities
• Employee Assistance Programs
• English Language
• Sales
• Innovation
• Operations
• Optical Devices
• Relationship Building
• Enthusiasm

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Retail Store Manager
• Retail and Wholesale Trade Managers
• First-Line Supervisors of Retail Sales Workers

Expérience minimale

3+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine