Manager Guest Experience, Markham

Swiss Chalet is hiring a Manager Guest Experience at our Markham location! Since our doors first opened in 1954, families have been coming back to Swiss Chalet generation after generation. And that’s certainly not stopping now. We are looking for individuals that are passionate about hospitality, food, training and are people focused. This candidate not only understands the fundamentals of daily restaurant operations but also is a proven leader with training in their DNA. If this sounds like you, drop us line to chat. What You Will Do In This Role Oversee the day-to-day management of the dining room as directed. Ensure the store is operating to all standards of a "Benchmark Restaurant", and creating a Perfect Guest Experience every time Continue to develop and coach associates Oversee and ensure the Perfect Guest Experience Support and implement Standards and Controls Demonstrate behaviours consistent with Recipe's principles. What We Are Looking For Previous Front of House Management experience Possess the potential to effectively run the front of house and lead all shifts to meet Brand standards Possess the "Hospitality Gene" by demonstrating the ability to create connections, a passion for People and service excellence Driven and focused Inspirational and motivational team player Ability to work days, evenings, weekends and holidays in a busy fast paced environment What’s In It For You 20% employee discount dining card valid at all Recipe brands Salary Range: $41K to $52K Flexible scheduling A chance to be part of a close knit team Competitive wages Growth and development opportunities within the restaurant Career advancement opportunities with a company that owns some of Canada’s most iconic restaurants If you are interested in this fantastic opportunity, please apply online today! Recipe is committed to providing a diverse, equitable and inclusive workplace. Celebrating people, being passionate and curious, owning it, and doing the right thing are the values that guide how we build our teams, support our franchisees and create a company that unlocks the full potential of everyone. Recipe is dedicated to providing accommodations in accordance with applicable human rights and accommodation legislation. For individuals that require accommodations please contact [email protected]

Oversee the day-to-day management of the dining room to ensure a perfect guest experience and adherence to brand standards. Develop and coach associates while implementing operational standards and controls.

Candidates must have previous Front of House management experience and a passion for hospitality and service excellence. Ability to work a flexible schedule including days, evenings, weekends, and holidays in a fast-paced environment is required.

• 20% Employee discount dining card • Flexible scheduling • Growth and development opportunities • Career advancement opportunities

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Front Of House Management
• Hospitality
• Team Leadership
• Staff Training
• Coaching
• Restaurant Operations
• Customer Service Excellence
• Shift Management
• Performance Monitoring

• Hospitality
• Food & Beverage
• Management & Leadership
• Customer Service & Support

Expérience minimale

2+ ans

Postuler avant le

22 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Mid-Senior level