Quality Assurance Specialist

Résumé du poste

The Quality Assurance Specialist will manage quality processes, conduct audits, and investigate non-conformances to ensure compliance with regulatory and customer standards. They will also collaborate with cross-functional teams to drive continuous improvement and resolve quality issues.

Détails du poste

Syntronic Production Services Canada is an Electronic Manufacturing Services provider located in Ottawa’s west end. Committed to our customers’ success, we understand that our people are our greatest asset, and we are always on the lookout for great talent. The Quality Assurance Specialist is responsible for ensuring that products, processes, and services within the electronics manufacturing industry meet established quality standards, regulatory requirements, and customer expectations. QA Specialist will manage quality, conducting audits, investigating internal quality issues, customer complaints, supplier interaction, Material Review Board (MRB) non-conformances, implementing corrective & preventive actions (CAPA), and driving continuous improvement initiatives to enhance product quality, process efficiency, and customer satisfaction. Performance Indicators: Reduction in defect rates and quality incidents; Audit compliance scores; Timely resolution of quality issues; Customer satisfaction related to product/service quality. Effectiveness of corrective and preventive actions; Process improvement implementation success. \n What you'll do Develop, implement, and maintain quality assurance standards, procedures, and quality control processes. Collaborate with cross-functional teams (Production, Supply Chain, Planning, Customer Service, Engineering, etc.), Customer and Supplier to resolve quality concerns and improve product quality. Conduct Material Review Board (MRB) activities, identify defects, and disposition quarantined materials/products. Investigate quality issues, customer complaints, non-conformances, and support root cause analysis and CAPA initiatives. Analyze quality data and performance metrics to identify trends and improvement opportunities. Interact with suppliers to the extent required in terms of Quality. Document results, audit findings, corrective actions, Certificates of Conformance (CoCs), and quality records. Maintain quality documentation, including inspection checklists, engineering drawings, and dimensional reports. Able to work on Electronic Quality Management System (eQMS), such as ISO Express. Conduct internal audits and support compliance with regulatory requirements and IPC-A-610 standards. Establish priorities for PCB Assemblies and Incoming Quality Control (IQC) activities. Participate in continuous improvement projects to enhance product quality, efficiency, and customer satisfaction. Provide quality-related training and guidance to employees. Participate in Production meetings, and drive Quality meetings as required. What you'll need to get the job done Diploma or degree in Quality. 2+ years of experience in quality assurance, quality control, compliance, or a related role. Knowledge of quality management systems (QMS) and quality standards (e.g., ISO 9001 and AS9001D). Strong analytical and problem-solving skills. Excellent written and verbal communication skills. Proficiency in Microsoft Office applications, particularly Excel, Word, PowerPoint, MS Outlook. Ability to manage multiple priorities and work independently. Diligence; Root cause analysis; Data analysis and reporting; Process improvement; Documentation management; Problem-solving. Team collaboration; Customer focus What will make us REALLY love you Professional certifications such as ASQ Certified Quality Improvement Associate (CQIA), Certified Quality Auditor (CQA), or Certified Quality Engineer (CQE). Experience with quality tools such as FMEA, SPC, or CAPA. Familiarity with industry-specific regulations and compliance requirements. \n $60,000 - $65,000 a year \n $60,000 - 65,000 This posting is for an active vacancy. We offer competitive salaries, a dynamic working environment, the potential for professional growth and career development, as well as a comprehensive benefits package. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Ce que vous ferez

The Quality Assurance Specialist will manage quality processes, conduct audits, and investigate non-conformances to ensure compliance with regulatory and customer standards. They will also collaborate with cross-functional teams to drive continuous improvement and resolve quality issues.

Exigences

Candidates must have a diploma or degree in Quality and at least 2 years of experience in a quality assurance or control role. Proficiency in quality management systems, analytical skills, and knowledge of industry standards like ISO 9001 are required.

Avantages

• Competitive salaries • Professional growth • Career development • Comprehensive benefits package

Compétences indiquées

• Résolution de problèmes · Souhaitée
• Assurance qualité · Souhaitée
• Analyse de données · Souhaitée
• Quality Control · Souhaitée
• Communication · Souhaitée
• Root Cause Analysis · Souhaitée
• Microsoft Office · Souhaitée
• Process Improvement · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Quality assurance
• Quality control
• Root cause analysis
• CAPA
• Data analysis
• Process improvement
• Auditing
• Material Review Board
• ISO 9001
• AS9001D
• IPC-A-610
• Documentation management
• Problem-solving
• Communication
• Microsoft Office
• eQMS
• Compliance Auditing
• Business Metrics
• Quality Control Processes
• Supply Chain Planning
• Quality Improvement
• Microsoft Excel
• Quality Management Systems
• Data Analysis
• ISO 9000 Series
• Management
• Corrective And Preventive Action (CAPA)
• Certified Quality Auditor
• Checklists
• Printed Circuit Board
• Customer Service
• Continuous Improvement Process
• Certified Quality Engineer
• Certified Quality Improvement Associate (CQIA)
• Electronics Manufacturing
• Electronics Manufacturing Services
• Engineering Drawings
• Failure Mode And Effects Analysis
• Problem Solving
• Microsoft Outlook
• Performance Metric
• Microsoft PowerPoint
• Preventive Action
• Quality Assurance
• Quality Management
• Regulatory Requirements
• Reviewing Applications
• Safety Assurance
• Statistical Process Controls
• Verbal Communication Skills

Domaines d’emploi

• Manufacturing
• Engineering
• Technology
• Management & Leadership
• Quality Assurance Specialist
• Product Graders and Testers (except Foods and Beverages)
• Inspectors, Testers, Sorters, Samplers, and Weighers