EUC Desktop Support Engineer

Résumé du poste

Provide comprehensive desktop and system support for Windows and Mac environments, including hardware and software troubleshooting. Maintain hardware asset inventories and collaborate with internal teams to resolve complex technical issues.

Détails du poste

Inclusion without Exception Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes. TCS has been serving the Canadian marketplace for more than 35 years and today is the technology partner of choice for many of the country's leading organizations. As one of the largest IT services providers in Canada and globally, TCS is aiming to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage and values of the Tata Group, TCS is focused on creating long-term value for its clients, investors, employees, and the communities it serves. With a highly skilled workforce supporting customers from coast to coast, TCS has consistently been recognized as a Top Employer by the Top Employers Institute, including a recent top ranking at the country level. TCS also sponsors 14 of the world's most prestigious marathons and endurance events, including the TCS Toronto Waterfront Marathon, reflecting its commitment to health, sustainability, and community empowerment. Job Description :- • Strong knowledge of Windows and Mac operating systems, including installation and configuration. • Familiarity with printers, networks, and network printer installation. • Ability to work independently and as part of a team. • Excellent communication skills, both written and verbal. • Proficient in using IT support, system support, hardware troubleshooting, desktop support, Windows installation, printer troubleshooting, network support, hardware support, network printer installation, outlook configuration, and IT services tools. • Troubleshoot hardware and software issues on Windows and Mac operating systems. • Collaborate with internal teams to resolve complex issues. • Maintain inventory of hardware assets and ensure proper disposal of obsolete equipment. SCCM , Imaging and Server hardening and Patching Vulnerability Salary Range :- 80K-100K CAD/YEAR Tata Consultancy Services Canada Inc. is committed to meeting the accessibility needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code (OHRC). Should you require accommodation during the recruitment and selection process, please inform Human Resources. Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

Ce que vous ferez

Provide comprehensive desktop and system support for Windows and Mac environments, including hardware and software troubleshooting. Maintain hardware asset inventories and collaborate with internal teams to resolve complex technical issues.

Exigences

Requires strong knowledge of Windows and Mac operating systems, network printer installation, and IT service tools. Proficiency in SCCM, imaging, server hardening, and patching is also expected.

Compétences indiquées

• Communication Skills · Souhaitée
• Gestion des stocks · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Windows OS
• Mac OS
• Hardware Troubleshooting
• Desktop Support
• Network Support
• Printer Installation
• Outlook Configuration
• SCCM
• Imaging
• Server Hardening
• Patching
• Vulnerability Management
• IT Support
• System Support
• Inventory Management
• Communication Skills

Domaines d’emploi

• Technology
• Customer Service & Support
• Consulting
• Software