New Graduate Banking Operations Associate

Start Your Career in Banking Operations Are you a recent college or university graduate looking to begin your career in banking or financial services? We are hiring a Banking Operations Associate to join the operations team of a large Canadian financial institution. This is an excellent opportunity to gain hands-on experience in payment processing, transaction management, account reconciliation, customer support, reporting, and internal banking operations. You will work in a structured and collaborative environment where accuracy, organization, communication, and timely follow-up are important. The role includes both administrative processing and phone-based support for customers and internal business partners. What You Will Be Doing Process payment-related transactions accurately and within established service timelines. Review, record, and verify information to ensure transactions are completed correctly. Identify and investigate transaction discrepancies using established procedures and guidelines. Complete audit, reconciliation, documentation, reporting, and administrative activities. Respond professionally to inquiries from customers and internal business partners by phone and email. Follow up with different departments to help resolve outstanding customer or business issues. Collect, organize, distribute, and archive documents and operational information. Support daily, weekly, and monthly reconciliation and reporting activities. Maintain complete and accurate records for follow-up, reporting, and future processing. Assist with escalated or non-routine payment issues when required. Contribute ideas that may help improve existing processes and procedures. Participate in the testing or implementation of updated products, services, or operational processes. Provide assistance or guidance to team members when requested. Important Information Occasional Customer phone support is a required part of this position. Additional hours may occasionally be required based on business needs. The position may require work on certain statutory holidays or alignment with a U.S. holiday schedule. Applicants should carefully review the rotating shifts and hybrid work expectations before applying. Why Apply? This opportunity is particularly well suited for recent graduates seeking practical experience with a major financial institution. You will gain exposure to payment processing, reconciliations, transaction review, customer support, operational reporting, issue resolution, and cross-functional communication. The contract also offers the possibility of permanent employment based on individual performance and ongoing business requirements #canadapriority26 Job Type & Location This is a Contract to Hire position based out of Toronto, ON. Pay And Benefits The pay range for this position is $22.00 - $22.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Workplace Type This is a fully onsite position in Toronto,ON. À propos de TEKsystems et TEKsystems Global Services Nous sommes un fournisseur de services aux entreprises et de technologies. Nous accélérons la transformation de nos clients. Notre compétence en stratégie, conception, exécution et opérations libère la valeur de l’entreprise par un éventail de solutions. Nous sommes une équipe de 80 000 personnes qui collaborent avec plus de 60 000 clients, notamment 80 % du Fortune 500 en Amérique du Nord, Europe et Asie, qui collaborent avec nous dans le cadre de nos capacités full-stack et notre rythme. Nous sommes des penseurs stratégiques, des collaborateurs pratiques qui aident les clients à exploiter le changement et maîtriser le dynamisme de la technologie. Nous bâtissons le futur en livrant les résultats et en créant un impact positif dans nos communautés mondiales. TEKsystems et TEKsystems Global Services sont des entreprises d’Allegis Group. Découvrez d’autres informations à TEKsystems.com. Ordonnance sur l’égalité des chances de San Francisco: Conformément à l’Ordonnance sur l’égalité des chances de San Francisco, pour tous les postes situés dans la ville et le comté de San Francisco, nous examinerons les candidatures des personnes qualifiées ayant un casier judiciaire ou des antécédents criminels. Utilisation de l’intelligence artificielle (IA): Nous pouvons utiliser l’intelligence artificielle (IA) pour soutenir certaines étapes de notre processus d’embauche, notamment la recherche, la présélection et l’évaluation des candidatures. L’IA aide à analyser les candidatures et les qualifications, mais les décisions finales sont prises par notre équipe de recrutement. En soumettant votre candidature, vous reconnaissez et acceptez que celle-ci puisse être examinée à l’aide d’outils d’IA. About TEKsystems And TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.econnaissez et acceptez que celle-ci puisse être examinée à l’aide d’outils d’IA.

The associate will process payment transactions, perform account reconciliations, and handle administrative reporting. They will also provide phone and email support to customers and internal business partners to resolve operational issues.

Candidates must be recent college or university graduates with strong organizational and communication skills. The role requires the ability to handle phone-based customer support and flexibility regarding rotating shifts and statutory holidays.

• Customer supportSouhaitée
• DocumentationSouhaitée
• issue resolutionSouhaitée
• AuditSouhaitée
• Payment ProcessingSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Payment Processing
• Transaction Management
• Account Reconciliation
• Customer Support
• Operational Reporting
• Audit
• Documentation
• Issue Resolution
• Cross-functional Communication
• Administrative Processing

• Finance & Accounting
• Customer Service & Support
• Administrative
• Consulting

Formation minimale

Baccalauréat

Expérience minimale

0+ ans

Postuler avant le

26 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level