Administration & Support

Résumé du poste

Provide professional administrative support including client greeting, communication management, and document quality control. Handle general clerical duties and coordinate appointments to ensure excellent client service delivery.

Détails du poste

Join Our Team Bishop & Company is seeking a dedicated and professional Administration and Support team member to join our dynamic and diverse office. This role is ideal for someone who thrives in a client-facing environment and takes pride in providing exceptional administrative support with professionalism, kindness, and empathy. Our Firm Bishop & Company has been committed to client success for 40 years. Founded by Raymond Bishop in 1982, the Firm is now led by partners Greg Miller, Jocelyne Dumaresq, and Justin Strong. With a staff complement of 20 people, the Firm provides a wide range of professional services in the areas of audit & assurance, taxation, business information technology, succession & estate planning, business advisory and risk management. We are committed to fostering a diverse, inclusive workplace where all employees feel valued and respected. We encourage applications from individuals of all backgrounds, including underrepresented groups. Key Responsibilities Greet clients and visitors in a professional and welcoming manner Answer and direct phone calls, emails, and other communications Schedule appointments and assist with client coordination Process payments and handle general office communications Proofread and perform quality control on documents Prepare and distribute memos, letters, and forms Perform general clerical tasks (filing, scanning, copying, binding) Run work-related errands (e.g., post office, bank) Support team members to ensure excellent client service delivery Skills And Experience Administrative certificate or college diploma 3–5 years of administrative, clerical, or office experience Strong client service skills with a friendly and professional demeanor Ability to remain composed and handle challenging situations Excellent attention to detail and proofreading skills Strong communication (written and verbal) Proficiency with Microsoft Office and general computer skills Excellent organizational, multitasking, and time-management abilities Team-oriented with strong problem-solving skills Physical Requirements Ability to sit for extended periods and work at a computer Capability to perform repetitive hand/wrist movements Ability to lift up to 25 lbs Working Conditions Typical hours: 8:30 AM – 4:30 PM, Monday to Friday Extended hours (up to 42.5/week) during peak seasons Reduced summer schedule (30 hours/week with Fridays off) Overtime may be required throughout the year Occasional local travel for office tasks Optional travel within the Maritimes for training or conferences Our Values EXCELLENCE We strive for excellence in ourselves and for our clients. We consistently work to exceed our clients' expectations by guiding them to unique solutions customized to their needs and delivering them in a timely fashion. CLIENT FOCUSED & RESULTS-ORIENTED We are focused on achieving agreed-upon end goals in the right way and in the right time. We live up to our commitments on quality, deadlines, and deliverables for our client We take pride in actively engaging with our clients, anticipating their needs and being there when they need us. EDUCATION & DEVELOPMENT Our people our strength and our success. We value investing in and fostering the growth of our employees. We recognize that the Firm performs best when its people are engaged, appreciated, and fulfilled. COMMUNITY & CHARITY We are actively involved in our community, promoting and recognizing our clients whenever possible. We proactively seek opportunities to contribute and impact our community, both individually and as a Firm. We seek to support and give back to our community on an ongoing basis. Contact Us Please email a cover letter and resume to: jdumaresq@bcica.ca

Ce que vous ferez

Provide professional administrative support including client greeting, communication management, and document quality control. Handle general clerical duties and coordinate appointments to ensure excellent client service delivery.

Exigences

Requires an administrative certificate or college diploma and 3–5 years of office experience. Candidates must possess strong communication skills, proficiency in Microsoft Office, and the ability to handle challenging situations with composure.

Avantages

• Reduced Summer Schedule

Compétences indiquées

• Gestion du temps · Souhaitée
• Service à la clientèle · Souhaitée
• Résolution de problèmes · Souhaitée
• Sens de l’organisation · Souhaitée
• Administrative Support · Souhaitée
• Communication · Souhaitée
• Multitasking · Souhaitée
• Microsoft Office · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Client Service
• Administrative Support
• Proofreading
• Microsoft Office
• Time Management
• Multitasking
• Problem Solving
• Communication
• Organization
• Clerical Tasks

Domaines d’emploi

• Administrative
• Finance & Accounting
• Customer Service & Support