Store Manager

Résumé du poste

The Store Manager is responsible for overseeing daily retail operations, including merchandising, inventory control, and financial reporting. They must also lead, coach, and schedule staff to ensure high levels of customer satisfaction and sales performance.

Détails du poste

Is this job for you? Do you believe in putting the customer first? Are you a team player and do you have an incredible sense of leadership? Are you motivated by achievement goals? The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous franchise locations! Responsibilities Maintain excellence in store merchandising, detail and customer service Understand, implement, maintain and ensure compliance with all Brick Group policies and procedures Increase the store’s Average Sales, Closing Ratio and Return on Customer (ROC) while controlling expenses Implement all sales and operations programs Schedule staff for optimum coverage levels Hold daily trigger talks and sales meetings Develop staff through goal setting, coaching and performance evaluations Organize and plan promotions and marketing events Handle escalated customer service issues and offer solutions; ensure 100% customer satisfaction Promote teamwork within all departments Maintain store inventory levels and accuracy Control and reporting of Accounts Receivable and Accounts Payable Community involvement Qualifications High school diploma or equivalent; post-secondary education an asset Minimum 3 years retail sales and/or customer service experience 2 or more years retail supervisory or management experience Proven track record in sales, customer service, operations and merchandising Exceptional interpersonal and communication skills, both verbal and written Proven leadership skills Highly developed problem solving skills Excellent negotiating and closing skills Working knowledge of retail systems Good time management skills and work ethic The desire to promote an extreme level of excellence and pride in customer service and store detail Flexibility to work shifts, including evenings and weekends, as required Why The Brick? A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family Competitive remuneration package that will commensurate with experience Career progression potential with plenty of access to ongoing personal and professional development Employee discounts A dynamic environment to showcase your leadership talents. Apply now The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to hrhires@thebrick.com

Ce que vous ferez

The Store Manager is responsible for overseeing daily retail operations, including merchandising, inventory control, and financial reporting. They must also lead, coach, and schedule staff to ensure high levels of customer satisfaction and sales performance.

Exigences

Candidates must have at least 2 years of retail supervisory or management experience and a minimum of 3 years in retail sales or customer service. A high school diploma or equivalent is required, with post-secondary education considered an asset.

Avantages

• Health services • Dental services • Paramedical services • Employee discounts • Professional development

Compétences indiquées

• Gestion du temps · Souhaitée
• Service à la clientèle · Souhaitée
• Résolution de problèmes · Souhaitée
• Operations Management · Souhaitée
• Leadership · Souhaitée
• Accounts receivable · Souhaitée
• Negotiation · Souhaitée
• Communication · Souhaitée
• Gestion des stocks · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Retail management
• Customer service
• Leadership
• Sales management
• Merchandising
• Staff scheduling
• Performance evaluation
• Inventory management
• Problem solving
• Negotiation
• Communication
• Operations management
• Time management
• Accounts receivable
• Accounts payable
• Strong Work Ethic
• Goal Setting
• Accounts Payable
• Accounts Receivable
• Management
• Customer Service
• Closing Skills
• Sales
• Group Policy
• Marketing
• Problem Solving
• Operations
• Performance Review
• Coaching
• Retail Sales
• Time Management
• Teamwork
• Enthusiasm

Domaines d’emploi

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Store Manager
• Retail Store Manager
• Shop Supervisors
• First-Line Supervisors of Retail Sales Workers