Administrative Assistant

Permanent Full Time - The Administrative Assistant role is responsible for the day-to-day operations of the Disability Administrative Department including sorting and processing mail, assigning and supporting work for the team, and handling administrative duties on a day-to-day basis. The Disability Administrative Department provides critical support to Workplace Solutions. Group disability is the largest client, but the team also supports other lines of business including life, medical, drug, underwriting, out of country and critical illness. What you will do: * Appeal, Complaint, and Referral file assignment * In-office mail and other duties * Handle lawyer’s letters * Contracts * Email inbox monitoring * External Rehab invoice and data entry * Mail and scanning duties * Provide and participate in cross training. Act as back-up when needed * Other admin tasks as required What you will bring: * Minimum 2 years’ experience in an administrative role * Strong communication skills, both written and verbal to varying audiences, including proofreading with keen attention to detail * Well-developed organizational and time management skills * Motivated self-starter with ability to work independently and productively as part of a team while managing competing priorities to deliver business results * Strong technical skills in MS Word, Excel, Outlook, and document management software (M-Files, Relativity) * Excellent interpersonal and client services skills; professional and positive demeanour * Experience working with highly sensitive and confidential information as part of daily duties * Able to work in-office 3 days per week * Reliability Status security clearance - this is a personnel security status that is required before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada [https://www.tpsgc-pwgsc.gc.ca/esc-src/personnel/pdcf-rsrp-eng.html] website - The base salary for this position is between $34,900 - $47,200 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you. Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis. Grow with Canada Life We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country. We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you! What we offer: We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member: * Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement. * Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being. * Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day. * Financial Security: Company-matching pension plan, share ownership program and additional investment options. * Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more! * Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events. Learn more about Canada Life [https://www.canadalife.com/about-us.html]. We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact talentacquisitioncanada@canadalife.com [talentacquisitioncanada@canadalife.com]. All information provided will be handled in accordance with applicable laws and Canada Life policies. Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted. #LI-Hybrid

The Administrative Assistant manages day-to-day operations for the Head Office Medical Consulting team, including file assignment, mail processing, and data entry. They also provide critical support for various business lines such as group disability, life, and medical insurance.

Candidates must have a minimum of 2 years of administrative experience and strong proficiency in MS Office and document management software. The role requires excellent communication, organizational skills, and the ability to handle sensitive information while working in a hybrid environment.

• Health benefits • Dental benefits • Mental health benefit • Education reimbursement • Pension plan • Share ownership program • Investment options • Employee recognition programs • Volunteer day • Employee discounts

• Gestion du tempsSouhaitée
• Microsoft ExcelSouhaitée
• Saisie de donnéesSouhaitée
• Microsoft OutlookSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Administrative support
• Communication skills
• Proofreading
• Organizational skills
• Time management
• MS Word
• Excel
• Outlook
• Document management
• M-Files
• Relativity
• Interpersonal skills
• Client services
• Data entry
• Cross training
• Self-Starter
• Business Results
• Administrative Functions
• Microsoft Word
• Microsoft Excel
• Underwriting
• Mental Health
• Client Services
• Communication
• Consulting
• Loyalty Programs
• Data Entry
• Document Management Systems
• Discounts And Allowances
• Invoicing
• Mentorship
• Microsoft Outlook
• Rehabilitation
• Operations
• Sorting
• Time Management
• Security Clearance
• Detail Oriented

• Administrative
• Consulting
• Finance & Accounting
• Customer Service & Support
• Security & Safety
• Administrative Assistant
• Office / Administrative Assistant (General)
• Administrative and Executive Secretaries
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Expérience minimale

2+ ans

Postuler avant le

19 août 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Présence au bureau

3 jours par semaine