New Store Opening! Service Manager

Join the Brew Crew! Our House is Expanding! The Canadian Brewhouse is stoked to announce we’re bringing the ultimate Canadian party to our brand-new location in Oakville! We are officially drafting energetic, fun-loving individuals to join our Opening Starting Lineup. This is your chance to get in on the ground floor and help shape our legendary Brewhouse vibe. If you love serving up ice-cold beers, epic Canadian eats, catching the big game, and want to bring the hype from day one... consider this your invite to apply, eh! Our Team is filled with people who are passionate about providing an above and beyond experience for guests. The goal is to enhance and preserve the Canadian Brewhouse’s reputation with quality customer service skills, innovative brain-power, and a can-do attitude! What roles are we looking to fill? Service Manager Responsibilities: Handle difficult situations, and guiding the team when challenges arise. Table touching, ensuring all guests are receiving that ‘wow’ experience Lead, coach, and mentor your team to embrace the Brewhouse values and culture Monitor and troubleshoot building maintenance Working closely with your General Manager to ensure all ordering and tasks are completed to successfully run the store Support yourself and your team to grow to their full potential within our company! What do you need? A passion for people and love for the industry The willingness to learn and expand your knowledge Dedication to learning a large database of many Brewhouse procedures - including food, drinks, policies, training programs, values, processes, the list goes on! Strong ability to communicate effectively Ambition and drive to create the best experience for your team and guests A drive to find solutions rather than point out problems These are some of the great benefits of joining our team! Flexible Hours Advancement Opportunities Benefit packages Performance based bonuses Staff Discount Lifelong Friendships Company Information: Welcome to The Canadian Brewhouse, Canada's fastest-growing independent restaurant group! We know that without our incredible teams we wouldn't be a fraction of where we are today. Our teams live and breathe our Core Values; these are 6 key principles that influence all of our decisions as an organization. Take Care of Each Other and Yourself Think Like a Customer Support Your Community Hurry, Don’t Rush Embrace Innovation Be Persistent When not at work, you may catch us out in the community volunteering, raising funds for The Canadian Mental Health Association or the local Children's Hospital, or having a couple of drinks with friends. The Brew Crew is a team of devoted, compassionate, and ambitious individuals that are hungry for what the future holds. We believe it's our duty to provide all of our employees with a safe, fun-filled work environment with endless advancement opportunities. Let us tell you more about why you should join the best team in Canada, today! We can't wait to hear from you! Salary ranges from $17.60 - $20.00 per hour This position is currently vacant.

The Service Manager is responsible for leading, coaching, and mentoring the team to ensure high-quality guest experiences and adherence to company values. They also oversee daily operations, including building maintenance, inventory ordering, and resolving complex service challenges.

Candidates must possess a strong passion for the hospitality industry and the ability to effectively communicate and solve problems. A willingness to learn extensive company procedures, policies, and training programs is essential for success in this role.

• Flexible hours • Advancement opportunities • Benefit packages • Performance based bonuses • Staff discount • Lifelong friendships

• Service à la clientèleSouhaitée
• Résolution de problèmesSouhaitée
• CommunicationSouhaitée
• Gestion des stocksSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Team leadership
• Coaching
• Mentoring
• Conflict resolution
• Building maintenance
• Inventory management
• Communication
• Problem solving
• Staff training
• Operations management
• Influencing Skills
• Energetic
• Influencing Without Authority
• Willingness To Learn
• Compassion
• Customer Support
• Mental Health
• Customer Service
• Innovation
• Restaurant Operation
• Troubleshooting (Problem Solving)

• Hospitality
• Management & Leadership
• Food & Beverage
• Customer Service & Support
• Store Service Manager
• Customer Service Manager (General)
• Sales and Marketing Managers
• First-Line Supervisors of Office and Administrative Support Workers

Expérience minimale

2+ ans

Postuler avant le

3 nov. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine