administrative clerk

<p> </p><p><span style="font-size:14.0px"><span style="font-family:Arial, Helvetica, sans-serif"><a href="https://hcm17.sapsf.com/sf/careers/jobsearch?company=novascotiaP"><img style="width:686.0px;height:36.0px" src="https://rmkcdn.successfactors.com/bf6b9753/38449949-ca76-4c02-8829-4.png"></a></span></span></p><p> </p><p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><strong>Competition # : </strong><span contenteditable="false">49023</span> </span></p><p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><strong>Department: </strong>Service Nova Scotia</span></p><p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><strong>Location: </strong>HALIFAX</span></p><p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><strong>Type of Employment: </strong>Temporary</span></p><p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><strong>Union Status: </strong><span contenteditable="false">NSGEU - NSPG</span> </span></p><p><span style="font-size:12.0pt;font-family:arial, helvetica, sans-serif"><strong>Closing Date: </strong>¿11-Sep-26 ¿ (Applications are accepted until 11:59 PM Atlantic Time)</span></p><div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About Us</b></H2></div><div><p> </p><p><span style="font-family:arial, helvetica, sans-serif">At Service Nova Scotia, we impact every citizen, business and municipality in Nova Scotia. We conduct over five million client interactions each year through the various programs and services we deliver on behalf of the government. We continuously strive to make our programs and services more responsive to the needs and expectations of Nova Scotians.</span></p><p> </p><p><span style="font-family:arial, helvetica, sans-serif">As the Customer Service Representative, you are the face and voice of the Province of Nova Scotia. As such, you are responsible for delivering programs and services to meet the needs of our clients and the public good.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>About Our Opportunity</b></H2></div><div><p> </p><p><span style="font-family:arial, helvetica, sans-serif">In this position, you interact frequently with customers by phone, answering enquiries and questions, troubleshooting problems, and providing information. You provide effective customer service while responding to incoming enquiries regarding programs and services provided by Service Nova Scotia. <br> </span></p><p><span style="font-family:arial, helvetica, sans-serif">Do you enjoy interacting with customers by phone and delivering excellent customer service? If so, we look forward to hearing from you!</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Primary Accountabilities</b></H2></div><div><p> </p><p><br><span style="font-family:arial, helvetica, sans-serif">You provide direction, information and assistance to the public, internal customers and other government departments through the detailed explanation of the procedures, policies and legislative requirements of programs administered by the department.</span></p></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Qualifications and Experience</b></H2></div><div><p> </p><p><span style="font-family:arial, helvetica, sans-serif">To be considered for this opportunity, you hold four years' customer service experience (in person and/or over the telephone) or the equivalent combination of training and experience may be acceptable.</span></p><p> </p><p><span

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11 sept. 2026