Manager, The Phil and Eli Taylor Performance Academy for Young Artists

The Royal Conservatory (RCM) is one of the largest and most respected music education institutions in the world, providing the definitive standard of excellence in curriculum design, assessment, performance training, and teacher certification. Graduates from its two performance training programs, The Glenn Gould School and The Phil & Eli Taylor Performance Academy for Young Artists, regularly perform on major international stages. The RCM is also a leader in the development of early childhood education programs and arts-based social programs, and presents a diverse range of concerts featuring the finest Canadian and international artists in its magnificent performance space, Koerner Hall. Please visit www.rcmusic.com for more information. What is the Opportunity? The Manager, The Phil and Eli Taylor Performance Academy for Young Artists is responsible for the school’s management and administration. Reporting to the Assistant Director, the role provides administrative support and is responsible for coordinating various school and student bookings and maintaining online platforms. The Manager is a primary collaborator with several internal departments. In addition to this, they ensure that all required communications are distributed and collected from students, parents, faculty, and enquiries are responded to in a timely manner. Main Duties & Responsibilities Manage front desk and Academy email; first point of contact for internal and external inquiries and updates. Liaise with faculty and internal departments for weekly schedule and setup requirements. Update content and assist faculty for online learning platform (Moodle). Process and track contractor invoices and POS transactions. Collect student information and work with internal departments to maintain Academy accounts and rosters, supporting safety processes. Collect and maintain attendance records, notify students/families/faculty as needed, supporting safety processes. Collect and track class marks; prepare and enter grades into the Student Information System. Create event programs in coordination with faculty and staff. Attend all Academy events, providing on-site support as needed. Attend outreach engagements when staff facilitation is necessary. Provide audition and jury support. Maintain content for Taylor Academy sections of the website. Assist in overall marketing plan for each year, including promotion, recruitment, outreach, and alumni engagement; collaborate on social media content. Review and distribute all Academy concert recordings. Maintain archival records and histories. Hire musicians for internal concerts and events as needed. Support staff and faculty in program delivery. Perform other administrative duties, as required. What We're Looking For Completion of a post-secondary education in a related field with at least 3 years of administration experience preferably in an arts or academic setting, or an equivalent combination of education, training and experience. Highly organized and detail-oriented, effectively manages competing priorities and deadlines. Reliable and consistent time management. Exceptional communication skills (verbal & written) with internal and external stakeholders at all levels demonstrating tact and diplomacy at all times. High degree of initiative and the ability to proactively solve problems. Ability to work independently and in a team environment. Proficiency in Microsoft Excel, Word, and Outlook. Familiarity with databases. Salary $60,000 per annum Additional Information Office environment with school-aligned office hours (Tuesday-Saturday) with attendance at events outside of regular working hours. This role works on site throughout the school year, with hybrid work arrangement available when operations permit (e.g., summer months). Extended periods of sitting and computer use. Tight deadlines. Works with confidential issues and data including minors. A valid Vulnerable Sector Screening Check (VSC) is a required condition of employment. The role does not include direct reports. This opportunity is for an existing vacancy. AI Disclosure: AI is not being used to screen, assess, or select applicants. How to Apply Interested candidates are asked to submit a cover letter and current résumé online (please upload a single file combining both documents) at www.rcmusic.com/about-us/careers-royal-conservatory. Applications will be accepted until a suitable candidate has been identified. The RCM thanks all applicants for their interest in this position; however, only those selected for an interview will be contacted. The RCM is committed to fostering an inclusive, equitable and accessible workplace. In accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005, and the RCM’s Human Rights, Inclusion and Equity Policy, accommodation will be provided at any stage of in the recruitment and selection process. Applicants are asked to make their accommodation needs known when they have been contacted for an interview.

The Manager is responsible for the administration and management of the Performance Academy, including coordinating bookings and maintaining online platforms. Key duties include managing communications with students and faculty, processing invoices, and providing on-site support for events and auditions.

Candidates should have a post-secondary education in a related field and at least 3 years of administrative experience, preferably in an arts or academic setting. Proficiency in Microsoft Office and strong organizational and communication skills are required.

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Administration
• Organization
• Time Management
• Communication
• Problem Solving
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Database Management
• Event Coordination
• Marketing
• Recruitment
• Social Media Content Creation
• Student Information Systems
• Moodle
• Financial Tracking

• Education
• Administrative
• Management & Leadership
• Art & Design
• Creative & Media

Formation minimale

Baccalauréat

Expérience minimale

2+ ans

Postuler avant le

28 août 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Associate