Regional Dental Receptionist

Résumé du poste

The role involves providing front desk coverage across eight dental clinics, managing patient scheduling, and processing payments. The receptionist acts as the first point of contact, ensuring a welcoming patient experience and supporting daily clinic operations.

Détails du poste

Join Our Growing Team at View Dental as a Regional Dental Receptionist! About View Dental View Dental is a growing dental group with eight modern clinics across the Greater Toronto Area. We are committed to providing exceptional patient care in a welcoming, professional, and patient-focused environment. If you enjoy meeting new people, working with different teams, and thrive in a fast-paced environment where no two days are the same, we'd love to hear from you! The Role We are seeking an enthusiastic, adaptable, and customer-focused Regional Dental Receptionist to provide front desk coverage across our eight clinic locations as needed. As the first point of contact for our patients, you will play an important role in creating a welcoming patient experience while supporting the day-to-day operations of each clinic. This position is ideal for someone who is outgoing, flexible, organized, and comfortable quickly adapting to different teams, workflows, and environments. Key Responsibilities Greet patients warmly and professionally and provide excellent customer service Answer phones and respond to patient inquiries Schedule, reschedule, and confirm appointments Check patients in and out and support efficient patient flow Process payments and assist with basic billing and insurance inquiries Verify insurance coverage and maintain accurate patient records Complete general administrative duties including filing, scanning, and data entry Maintain a clean, organized, and welcoming reception area Communicate effectively with Office Managers, Dentists, Hygienists, Dental Assistants, and administrative teams Provide reception coverage across any of our eight clinic locations based on operational needs Adapt quickly to different clinic workflows, teams, and schedules while maintaining a high standard of service What We're Looking For The ideal candidate is personable, confident, adaptable, and genuinely enjoys working with people. You should be comfortable stepping into different clinic environments, building rapport quickly, and bringing positive energy to every team you work with. Experience 1–2 years of experience in reception, customer service, or office administration required Healthcare or clinical reception experience strongly preferred Dental reception experience preferred Experience with Dentrix or other dental practice management software is a strong asset Skills & Attributes Outgoing, friendly, and confident personality Excellent communication and interpersonal skills Strong customer service mindset Highly organized and detail-oriented Ability to multitask and remain calm in a fast and slow-paced environments Professional phone etiquette Reliable, dependable, and flexible Comfortable travelling between clinic locations Quick to learn new systems and workflows Comfortable using computers and scheduling software Perks & Benefits Corporate Uber transportation for travel between clinic locations during the workday Complimentary in-house dental care Health Spending Account Annual scrubs reimbursement Professional development and career growth opportunities Exposure to multiple clinics, teams, and best practices Company events and team-building activities Supportive, collaborative, and growing work environment Why Join View Dental? This isn't your typical receptionist role. As a Regional Dental Receptionist, you'll gain experience across multiple clinics, work alongside different teams, and play an important role in supporting our continued growth. If you're adaptable, outgoing, and enjoy variety, we'd love to have you join the View Dental team! Job Type: Full-time, Permanent Clinic Hours: Monday–Friday: 8:00 AM – 8:00 PM Saturday: 8:00 AM – 2:00 PM (required) Location: Greater Toronto Area Work Location: In person across all View Dental clinic locations as operationally required. View Dental Canada is an Equal Employment Opportunity employer. We are committed to providing an inclusive and accessible recruitment process. Accommodation requests can be made at any stage of the recruitment process or during employment by contacting our Human Resources Team.

Ce que vous ferez

The role involves providing front desk coverage across eight dental clinics, managing patient scheduling, and processing payments. The receptionist acts as the first point of contact, ensuring a welcoming patient experience and supporting daily clinic operations.

Exigences

Candidates need 1-2 years of experience in reception or customer service, with dental or healthcare experience strongly preferred. Proficiency in Dentrix or similar dental practice management software is considered a strong asset.

Avantages

• Corporate Uber transportation • Complimentary in-house dental care • Health Spending Account • Annual scrubs reimbursement • Professional development and career growth opportunities • Company events and team-building activities

Compétences indiquées

• Service à la clientèle · Souhaitée
• Saisie de données · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Appointment Scheduling
• Insurance Verification
• Billing
• Patient Records Management
• Dentrix
• Multitasking
• Interpersonal Communication
• Office Administration
• Phone Etiquette
• Data Entry
• Adaptability

Domaines d’emploi

• Healthcare
• Administrative
• Customer Service & Support