Network Operations Engineer
Offre en anglaisLead troubleshooting and service restoration for complex network incidents across LAN, WAN, and Cloud domains. Support retail store network infrastructure, including new store openings and maintenance activities.
- Sur place
- Vancouver, BC
- Publié 26 août 2026
- Postuler avant le 25 sept. 2026
- 1 poste
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Résumé du poste
Role: Network Operations Engineer Location: Vancouver, B.C(Onsite) Responsibilities: Incident Management & Service Restoration Lead troubleshooting of complex network incidents. Diagnose and restore services across LAN, WAN, Wireless, SD-WAN, Cloud, Security and ISP domains. Own incidents from investigation through restoration and closure. Participate in Major Incident response activities. Coordinate vendors, carriers, ISPs and service providers. Retail Network Operations Support retail store network infrastructure and connectivity. Support WAN circuits, ISP services, wireless and SD-WAN environments. Support New Store Openings (NSO) and store migrations. Coordinate Smart Hands and Field Services activities. Problem Management Participate in Root Cause Analysis activities. Identify recurring incidents and operational trends. Recommend runbook and process improvements. Change & Maintenance Execute approved network changes. Support upgrades, patching and maintenance windows. Validate implementation success and rollback readiness. Required Skills: 8+ years of Network Operations or Enterprise Network Support experience Experience supporting retail, distribution center and corporate environments Strong troubleshooting, analytical and communication skills Experience supporting geographically distributed enterprise environments Technical Skills Cisco Routing & Switching, Cisco Meraki, SD-WAN, Palo Alto Firewalls, Zscaler, Infoblox, Azure Networking, AWS Networking, SolarWinds, Datadog, Splunk, ServiceNow, Wireshark, ISP/Carrier troubleshooting. Preferred Qualifications CCNA or CCNP Enterprise ITIL Foundation Azure or AWS networking experience Python or PowerShell exposure Juniper and Fortinet experience considered an asset Regards Praveen Kumar Talent Acquisition Group – Strategic Recruitment Manager [email protected]| Themesoft Inc
Ce que vous ferez
Lead troubleshooting and service restoration for complex network incidents across LAN, WAN, and Cloud domains. Support retail store network infrastructure, including new store openings and maintenance activities.
Exigences
Requires 8+ years of experience in Network Operations or Enterprise Network Support, specifically within retail or corporate environments. Proficiency with Cisco, Palo Alto, and cloud networking is essential.
Autres compétences pertinentes
Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.
- Cisco Routing & Switching
- Cisco Meraki
- SD-WAN
- Palo Alto Firewalls
- Zscaler
- Infoblox
- Azure Networking
- AWS Networking
- SolarWinds
- Datadog
- Splunk
- ServiceNow
- Wireshark
- ISP Troubleshooting
- Incident Management
- Problem Management
Domaines d’emploi
- Technology
- Engineering
- Retail
- Customer Service & Support
Renseignements supplémentaires
- Formation minimale
- Diplôme professionnel
- Expérience minimale
- 8+ ans
- Postuler avant le
- 25 sept. 2026
- Langue de l’offre
- anglais
- Heures de travail
- 40 heures par semaine
- Niveau d’expérience
- Mid-Senior level
- Mode de candidature
- La candidature directe est offerte