Seasonal Sales Support - Contact Centre - Toronto

Résumé du poste

The seasonal team member will act as a brand ambassador to provide memorable client experiences and assist with store operations. Responsibilities include managing the hospitality area, supporting the sales team with POS functions, and assisting with inventory and special projects.

Détails du poste

Tiffany & Co. Seasonal Team Members hold the critical position of embodying the Tiffany brand in each and every Client interaction during the holiday season. Our seasonal Team Members are excellent communicators and positive brand ambassadors, helping to convey memorable experiences for our Client s. Their passion for Tiffany is conveyed in every Client interaction. We welcome you to be a part of the next generation luxury jeweler where we create legendary beauty with freedom, wit and joy. As a Seasonal Team Member you will: Be an effective brand ambassador, ensuring Clients are warmly welcomed, assisted accordingly, and have a memorable experience commensurate with the Tiffany brand. Improve the Client experience with hospitality and store amenities to build personalized experiences with the goal of positively impacting both sales and service. Assist with engraving station where applicable. Accurately lead floor waiting list if applicable. Ensure hospitality area is fully stocked, orderly and clean. Communicate with management any potential service issues with waiting clients. Assist sales team with boxing and wrapping items, replenishing POS and gifting supplies, keeping all POS stations and sales floor areas neat and organized and performing all POS functions after a client’s purchase decision is finalized. Assist operations team with operational policies and procedures and after sales servicing to ensure store operations run optimally. Assist with inventory and special projects as needed. Experience Required: Ability to work non-traditional business hours including nights, weekends and holidays. Previous retail or luxury retail or Client related experience (i.e. hospitality, etc.). Strong communication skills, both verbal and written, Client service skills and the ability to prioritize while balancing multiple tasks is required. Capability to work with a diverse client base. Ability to work in a fast-paced, changing environment. Authorization to work in Canada The hiring range for this position is $18.00 - $22.00. The rate of pay offered will be dependent upon candidates’ relevant skills and experience.

Ce que vous ferez

The seasonal team member will act as a brand ambassador to provide memorable client experiences and assist with store operations. Responsibilities include managing the hospitality area, supporting the sales team with POS functions, and assisting with inventory and special projects.

Exigences

Candidates must have previous experience in retail, luxury retail, or hospitality and the ability to work non-traditional hours including nights, weekends, and holidays. Strong communication skills and the ability to work in a fast-paced, diverse environment are required.

Avantages

• Sales commission

Compétences indiquées

• Gestion du temps · Souhaitée
• Service à la clientèle · Souhaitée
• Communication · Souhaitée
• Multitasking · Souhaitée
• Gestion des stocks · Souhaitée
• Opérations de vente au détail · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Communication
• Client service
• Hospitality
• Retail operations
• Time management
• Multitasking
• POS operations
• Inventory management
• Gift wrapping
• Brand ambassadorship
• Retail Operations
• Sales
• Operations
• Balancing (Ledger/Billing)
• Prioritization

Domaines d’emploi

• Retail
• Customer Service & Support
• Hospitality
• Seasonal Sales Associate
• Sales Support Representative
• Shop Sales Assistants
• Retail Salespersons