Assistant General Manager

Résumé du poste

You will partner with the General Manager to oversee daily store operations and drive business initiatives. You are responsible for developing staff selling skills and maintaining high standards of customer service to ensure a productive retail environment.

Détails du poste

We are an American luxury lifestyle brand, founded in 2004. Anchored in the casual elegance of American sportswear, Tory’s design philosophy is defined by effortless silhouettes, innovative materials, eclectic juxtapositions of color, and the tension of past and present. The collections include ready-to-wear, handbags, footwear, accessories, jewelry, home and beauty. Empowering women is the company’s guiding principle, expressed through Tory’s collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009, the Foundation provides women entrepreneurs in the United States with access to capital, education and community. You are seeking a work environment where people are encouraged to dream, explore, discover and, as important, laugh together. If you’re prepared to work hard, create impact, and have fun while doing it, we would love to have you join #TeamTory. Apply today! Life @ToryBurch is Special Because: When you join us, you’re joining a purpose-led company on an exciting growth journey with the best Retail Team in the industry. Our culture is welcoming and inclusive -- everyone is empowered to make a difference. We have the best team in the world and believe in paying competitively and rewarding high performance. Your overall well-being is important to us; we offer benefits to help you take care of your mental and physical health, create financial security, and achieve wellness in all areas of your life. We love seeing our employees wear our beautiful collections. You’ll receive a generous employee discount and access to exclusive special offers. We will help you become great at what you love - Our Retail Excellence Programs in Styling, Coaching, Brand Ambassador (just to name a few) and supportive Retail Leaders are there to support you each step of the way We believe in the importance of giving back and you’ll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days. This Role is Tailor-Made for You Because: You are a critical leadership partner – a “co-pilot” to the GM and someone the store staff can rely on for guidance and growth. You will partner with the GM to create a highly productive environment in which customers have an extraordinary experience, employees are able to do their best and the business thrives. You are primarily accountable for developing and maintaining staff selling and service skills, in addition to the day-to-day operations of running a successful business with an authentic approach. A Day in the Life: The typical day is… atypical. You might be overseeing the development of clientele relationships and driving business initiatives, setting clear goals and expectations and holding people accountable to high standards of excellence, or building a world class talent team who strives to create an exceptional retail experience. The consistent thread is that you’ll be working with an amazing team of professionals who share your passion for excellence. To Land This Role: Undergraduate Degree (business or fashion related discipline a plus) 3-5 years of Management Experience Proven Track Record of Success Why You’ll Want to Join Our Team: The Retail Team is a dynamic group of professionals, connecting our brand to customers through people management, building a world class talent pool, and driving business initiatives and results. By tapping into our relationships with customers, we are able to build brand awareness, promote new product assortments, and generate positive coverage of our company, our collections, and our Foundation. We work hard and have fun while doing it! How We Work Together Adaptable – We change before we have to Entrepreneurial – We own it Collaborative – There’s no “I” in Tory Client & Brand Focused – We put ourselves in Tory’s shoes Live the Values – We show up for each other Functional Expertise – We’re constantly learning and growing #TeamTory Values We show up with honesty & kindness, act with integrity & compassion, work with passion & humility and lead with excellence & humor.

Ce que vous ferez

You will partner with the General Manager to oversee daily store operations and drive business initiatives. You are responsible for developing staff selling skills and maintaining high standards of customer service to ensure a productive retail environment.

Exigences

Candidates must possess an undergraduate degree in a business or fashion-related discipline. A minimum of 3-5 years of management experience and a proven track record of success are required.

Avantages

• Employee discount • Health benefits • Wellness programs • Paid volunteer days • Retail excellence programs

Compétences indiquées

• Service à la clientèle · Souhaitée
• Leadership · Souhaitée
• Staff Development · Souhaitée
• Coaching · Souhaitée
• Team building · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Retail management
• Staff development
• Customer service
• Business operations
• Leadership
• Clienteling
• Coaching
• Team building
• Performance management
• Sales driving
• Brand ambassadorship
• Strategic planning
• Management
• Operations
• Honesty
• Innovation
• Collections
• New Product Development
• Compassion
• People Management
• Brand Awareness
• Selling Techniques

Domaines d’emploi

• Retail
• Management & Leadership
• Sales
• Customer Service & Support
• Assistant General Manager
• Managing Directors and Chief Executives
• General and Operations Managers