Engineer Field Service I-CAN

Toshiba International Corporation is a world leader in the design and manufacture of motors, motor controls and power electronics products. Many of these products are designed, built and tested in our 1,000,000 square foot state-of-the-art manufacturing facility in Houston, TX. We have developed a totally integrated manufacturing process from research and development, design, engineering, production and manufacturing to after-market service and sales & marketing. Toshiba differentiates itself from its competitors through its commitment to quality and reliability. We build products to perform in the most difficult conditions. From raw material to the finished product, we assure exacting quality, engineering excellence and stringent testing to meet domestic and international performance standards. Job Summary The engineer uses technical knowledge along with interpersonal skills to understand customer and product issues, and propose solutions and execute repairs. Tasks include field and in-house troubleshooting, diagnosis and repair of products. Follow departmental procedures and prepare all necessary reports and documentation. May provide customer support assistance. Responsibilities Employee should expect to work and travel independently, follow all policies, and work with specific types of Toshiba products. Employee will maintain profitability by submitting thorough and detailed reports and expenses in a timely manner. Employee must understand and adhere to the scope of work assigned. Employee`s key responsibilities focus on Toshiba`s standard products. Responsible for all customer interactions in the field to include customer specific reports, requests, and documentation regarding Toshiba's standard products. Employee must possess product knowledge to provide technical support on Toshiba`s standard products. Employee must be skilled in trouble shooting and repair of Toshiba`s standard products. Employee will perform startup and commissioning on Toshiba's standard products.Employee must be able to complete product inspections on Toshiba's simple nonstandard products. Ability to travel both Domestic and International Travel Over 50%

The engineer is responsible for the troubleshooting, diagnosis, and repair of Toshiba's standard products both in the field and in-house. Key duties include performing startup, commissioning, and product inspections while maintaining detailed technical reports.

Candidates must possess technical knowledge and product expertise to provide support and execute repairs on standard products. The role requires the ability to travel independently, with over 50% of the time spent on domestic and international travel.

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Field Service
• Troubleshooting
• Product Diagnosis
• Repair
• Startup and Commissioning
• Product Inspection
• Technical Support
• Customer Interaction
• Reporting
• Interpersonal Skills

• Engineering
• Manufacturing
• Customer Service & Support
• Trades
• Technology

Expérience minimale

0+ ans

Postuler avant le

19 sept. 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level