Order Release Clerk

Apply now » Date: 31 Jul 2026 Location: St. Mary’s, NSW Company: Metcash About The Opportunity Join the Hudson Mitre 10 team in St Marys and become a key point of contact for builders, site supervisors and customers. This is a fast-paced, relationship-focused role where you'll help keep projects moving by managing enquiries, coordinating orders, troubleshooting issues and delivering exceptional customer service. Working closely with internal teams and suppliers, you'll be the person customers rely on to find solutions, provide updates and ensure orders are delivered on time. It's a great opportunity for someone who enjoys variety, problem solving and building strong customer relationships. What You'll Be Doing Manage customer enquiries via phone and email Follow up orders, deliveries and outstanding requests Troubleshoot product, pricing and order-related issues Prepare quotes and process additional orders as required Liaise with suppliers to source pricing and product information Build strong relationships with builders, site supervisors and internal teams Provide accurate updates and solutions to ensure excellent customer outcomes You’re Likely a Match If You have Experience in customer service, internal sales or order management Strong communication skills and a customer-first approach The ability to prioritise and manage multiple tasks effectively Excellent problem-solving and attention to detail skills Confidence using Microsoft Office, including Outlook and Excel Experience within hardware, building supplies or a trade-related environment will be highly regarded Why Join Us? This is a great opportunity to join a supportive team where your work genuinely helps keep customer orders and service delivery on track. You’ll be part of a business-critical function supporting high-value customer relationships and helping deliver great outcomes every day. Apply Now If you’re organised, reliable and enjoy supporting customers and teams to get things done, we’d love to hear from you. Apply now to join the team as our next Order Release Clerk. #INHT Apply now »

Manage customer enquiries and coordinate orders to ensure timely delivery for builders and site supervisors. Troubleshoot product and pricing issues while maintaining strong relationships with suppliers and internal teams.

Experience in customer service or order management is required, preferably within the hardware or building supplies industry. Proficiency in Microsoft Office and strong organizational skills are essential.

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer Service
• Order Management
• Internal Sales
• Communication Skills
• Problem Solving
• Attention To Detail
• Microsoft Outlook
• Microsoft Excel
• Quoting
• Supplier Liaison

• Customer Service & Support
• Logistics
• Retail
• Construction
• Administrative

Expérience minimale

0+ ans

Postuler avant le

30 août 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level