Office Administrator (Part-Time) - Surrey (0926)

Résumé du poste

The Office Administrator will serve as the first point of contact for customers, handling inquiries and providing exceptional service. They will also perform essential administrative duties and collaborate with the sales team to ensure smooth store operations.

Détails du poste

Working at Trail Appliances means joining an entrepreneurial-minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast-growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 Outlet Centres, 3 distribution centres, and 4 offices in BC's major markets. Join our team of trailblazers! Our core values: Integrity – We do what’s right, even when no one is looking. Improvement – We do it well. Then we do it better. Caring – We put ourselves in others’ shoes. Authenticity – We like people, not pretense. Determination – We kick down walls. We have everything we need to inspire our customers. Except you. As an Administrator you will work very closely with customers and the showroom teams. In this role you will be 50% customer facing and 50% completing administration functions. The Administrator will support customers with inquiries either over the phone or in person. As the Administrator you are required to type at least 40 wpm; have attention to detail as you will be responsible for collecting payments. We require the successful candidate to be very process driven and comfortable with computer applications. Excellent communication skills - both written and spoken - is a must. Compensation: $23.70/hour Schedule: Saturdays 9:30am-6pm, Sundays 10:30am-5pm (14 hours/week) \n As an Office Administrator, you will Provide exceptional service to all customers and be approachable as you are their first point of contact (Hence, the smile 😊). Field any incoming calls and inquiries. Assist in administrative duties to run store administration. Collaborate with our Sales and Customer Support Team to provide timely, proactive service and support. Take initiative to find creative approaches that make each customer’s experience feel personal. Build relationships and a great rapport with customers. Teamwork – You are a team player who can also thrive independently. We hope you are passionate about Customer Service – You are a people person who uses your skills to create great rapport with customers Teamwork – You are a team player who can also thrive independently Joining a fun, fast-paced environment! The experience we like to see Experience working in an administrative/customer service role Fast and accurate data entry skills with the ability to multi-task Experience managing customer conflict and escalation Proficiency in Microsoft Office Must be able to work weekends Bonus Points You exude energy, enthusiasm, and positivity! You are willing to work additional time when necessary to complete tasks and meet deadlines Why join Trail Showroom environment Paid time off Generous employee discounts Employee Recognition Program Gym membership discount Career Progression Company events \n $23.30 - $23.30 an hour \n We inspire possibilities, make shopping ridiculously easy, and help create special moments at home. Are you ready to meet your team?

Ce que vous ferez

The Office Administrator will serve as the first point of contact for customers, handling inquiries and providing exceptional service. They will also perform essential administrative duties and collaborate with the sales team to ensure smooth store operations.

Exigences

Candidates must possess strong communication skills, the ability to type at least 40 wpm, and proficiency in Microsoft Office. Previous experience in an administrative or customer service role is required, along with the ability to work weekends.

Avantages

• Paid time off • Generous employee discounts • Employee Recognition Program • Gym membership discount • Career Progression • Company events

Compétences indiquées

• Service à la clientèle · Souhaitée
• Administrative Support · Souhaitée
• Souci du détail · Souhaitée
• Multi-Tasking · Souhaitée
• Microsoft Office · Souhaitée
• Saisie de données · Souhaitée
• Communication Skills · Souhaitée
• Payment Processing · Souhaitée
• Conflict Resolution · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Administrative support
• Data entry
• Communication skills
• Attention to detail
• Microsoft Office
• Conflict resolution
• Multi-tasking
• Payment processing
• Computer literacy
• Ability To Meet Deadlines
• Time Off Management
• Positivity
• Administrative Functions
• Customer Support
• Customer Service
• Communication
• Data Entry
• Sales
• Multitasking
• Proactivity
• Process Driven Development
• Showrooms
• Teamwork
• Enthusiasm
• Detail Oriented

Domaines d’emploi

• Administrative
• Customer Service & Support
• Retail
• Office Administrator
• Office Manager (General)
• Office Supervisors
• First-Line Supervisors of Office and Administrative Support Workers