Receptionist (Calgary South) Temporary

Who we are: At Trail Appliances, we are committed to providing our customers with unparalleled customer service, competitive pricing, and expert advice. We pride ourselves on our strong family values and collaborative work culture that values respect, integrity, diversity, passion, and laughter. These values have helped us build a reputation as an industry leader. The position: As the Receptionist at Trail Appliances, you will be the first point of contact for our customers, creating a welcoming and positive experience in-person and over the phone. Reporting to the Customer Service Team Lead, you play a key role in upholding our commitment to unparalleled customer service, expert advice, and strong family values. Your professionalism and friendly demeanor help set the tone for our customer interactions, reinforcing our reputation as an industry leader built on respect, integrity, diversity, passion, and laughter. This is a temporary position set to end February 2027 What we offer: We offer excellent training, competitive benefits, and the support you need to succeed, including mentorship and ongoing growth opportunities. If you're passionate about customer service and looking for more than just a job, apply today to become part of our talented and high-performing team! We provide: Health & dental benefits Personal care days Statutory holidays off Employee & family assistance program Staff incentives and rewards Employee discounts What you’ll be doing: Greet customers in person and over the phone, creating a positive and lasting first impression. Answer and direct customer calls, ensuring messages reach the appropriate person promptly. Guide in-store customers to the correct department or team member. Perform general administrative tasks as assigned. Support a welcoming and organized front desk environment. What you need to be successful: 2-3 years of experience in administrative, reception, or customer service roles. Strong verbal and written communication skills. Proficient in MS Office and comfortable with technology. Ability to multitask in a fast-paced environment while maintaining attention to detail. Positive attitude, strong work ethic, and a passion for helping customers. Availability: This is a temporary full-time position and will require you to be available: Monday to Sunday - 9:30am - 6:00pm Compensation: $17/hr - $19/hr What to expect from us: Application review: Once you apply, our team will review your application and let you know whether you will be moving forward. One-way video interview: If selected, you’ll be invited to complete a short one-way video interview at your convenience. In-person interview: Successful candidates will be invited to a second interview with our team. Final decision: We’ll make a final decision and give you a call to let you know the outcome. We value diverse perspectives and are committed to creating an inclusive workplace. If your skills and experiences align with this role, we encourage you to apply and join us in delivering exceptional service.

The receptionist serves as the first point of contact, greeting customers in person and over the phone while directing inquiries to the appropriate departments. Additionally, the role involves performing general administrative tasks and maintaining an organized front desk environment.

Candidates must have 2-3 years of experience in administrative, reception, or customer service roles. Proficiency in MS Office and strong verbal and written communication skills are required for this position.

• Health benefits • Dental benefits • Personal care days • Statutory holidays off • Employee & family assistance program • Staff incentives and rewards • Employee discounts

• Gestion du tempsSouhaitée
• Service à la clientèleSouhaitée
• Souci du détailSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Administrative tasks
• Reception
• Communication skills
• MS Office
• Multitasking
• Attention to detail
• Time management
• Phone etiquette
• Workplace Inclusivity
• Professionalism
• Positivity
• Strong Work Ethic
• Administrative Functions
• Customer Service
• Communication
• Leadership
• Mentorship
• Personal Care
• Team Leadership
• Friendliness
• Greeting Customers
• Detail Oriented

• Customer Service & Support
• Administrative
• Retail
• Receptionist
• Receptionists (general)
• Receptionists and Information Clerks

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine