customer service agent

Overview Languages Bilingual Education No degree, certificate or diploma Experience 1 year to less than 2 years On site Work must be completed at the physical location. There is no option to work remotely. Work setting Urban area Private sector Transportation Responsibilities Tasks Answer written and oral inquiries Perform general office duties Answer clients' inquiries and provide information Experience and specialization Computer and technology knowledge Database software Internet MS Outlook MS Word MS Office Electronic mail Type of experience Call centre Additional information Work conditions and physical capabilities Attention to detail Personal suitability Punctuality Client focus Efficient interpersonal skills Excellent oral communication Reliability Team player Judgement Ability to multitask Quick learner Benefits Health benefits Disability benefits Health care plan Paramedical services coverage Financial benefits Group insurance benefits Life insurance Pension plan Long term benefits Long-term care insurance Other Benefits Free parking available Paid time off (volunteering or personal days) Travel insurance

The agent is responsible for answering written and oral client inquiries and providing necessary information. Additionally, the role involves performing general office duties to support business operations.

Candidates should be bilingual with 1 to 2 years of experience, specifically in a call centre environment. Proficiency in MS Office and database software is required, along with strong communication and multitasking abilities.

• Health Benefits • Disability Benefits • Health Care Plan • Paramedical Services Coverage • Group Insurance Benefits • Life Insurance • Pension Plan • Long-term Care Insurance • Free Parking • Paid Time Off • Travel Insurance

• Service à la clientèleSouhaitée
• Travail d’équipeSouhaitée
• Souci du détailSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Bilingualism
• Customer Service
• Database Software
• Internet
• MS Outlook
• MS Word
• MS Office
• Electronic Mail
• Call Centre Operations
• Attention To Detail
• Punctuality
• Interpersonal Skills
• Oral Communication
• Multitasking
• Quick Learning
• Teamwork

• Customer Service & Support
• Transportation
• Administrative
• Logistics

Expérience minimale

0+ ans

Postuler avant le

10 août 2026

Langue de l’offre

anglais

Heures de travail

40 heures par semaine

Niveau d’expérience

Entry level