Duty Manager - Hourly

DUTY MANAGER (Part-time Weekends) Do you enjoy working in a busy and varied work environment; are you comfortable working with the public and in a leadership role? Trico Centre for Family Wellness is currently seeking a self-motivated, dynamic, customer-focused individual with superior communication, problem-solving, and decision-making skills. This role requires an individual able to work well independently and in a team environment where solid people skills are essential. Qualifications: * Post Secondary Education * Cash handling and superior customer service experience required * Staff supervision experience essential * Experience on ActiveNet software definitely preferred * Computer Skills and strong competency with Microsoft Office * Current Standard/Intermediate First Aid/CPR and AED * Background Check: Trico Centre will initiate a comprehensive criminal background check for all new hires. A previous check will be accepted provided it is dated within the past 6 months RESPONSIBILITIES: * Demonstrates and promotes a personal understanding of, and appreciation for the mission, vision and goals of Trico Centre for Family Wellness * Works cooperatively with all supervisors and staff to ensure effective operation of the facility. * Completes all opening and/or closing facility procedures * Handles all cash outs and floats on shift * Assists Guest Services with program registration, membership sales, and facility tours as required * Delivers and/or assists in all first aid and emergency situations in accordance Trico Centre’s Emergency Management Plan when required and is the main on-site contact for all facility emergencies. * Takes on other duties as required Work Schedule: * Part-time hours are available exclusively weekends (Friday through Sunday) and some evenings Required Skills/Experience: * Mature, responsible and enthusiastic * Excellent customer service orientation and professional * Able to deal with the public under a variety of circumstances * Reliable and punctual * Strong organizational skills * Able to organize and manage deadlines/timelines efficiently * Enjoys and thrives in a busy work environment * Superior public relations and communication skills * Manages conflict effectively and positively * Self-starter who takes initiative What we offer: * A stable and flexible schedule * Free facility membership and discount on registered programs * Competitive compensation * Advancement opportunities and cross-training * A fun, positive and respectful work environment Closing Date: Open until filled Location: 11150 Bonaventure Drive SE Thank you for your interest in Trico Centre for Family Wellness Only those individuals selected for an interview will be contacted. We are an equal opportunity employer. No phone calls please. Please send resumes to: Trico Centre for Family Wellness 11150 Bonaventure Dr. SE Calgary, AB T2J 6R9 Attention: Facility Services Director

The Duty Manager is responsible for overseeing daily facility operations, including opening and closing procedures, cash management, and staff supervision. They also serve as the primary on-site contact for emergency situations and assist with guest services and program registration.

Candidates must possess post-secondary education, previous experience in staff supervision, and strong customer service skills. Proficiency in Microsoft Office and current First Aid/CPR/AED certification are required, along with the ability to pass a criminal background check.

• Stable and flexible schedule • Free facility membership • Discount on registered programs • Competitive compensation • Advancement opportunities • Cross-training

• Service à la clientèleSouhaitée
• Premiers soinsSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Staff supervision
• Customer service
• Cash handling
• Problem-solving
• Decision-making
• Communication
• Microsoft Office
• ActiveNet software
• First Aid
• CPR
• AED
• Leadership
• Conflict management
• Organizational skills
• Public relations
• Membership Sales
• Cash Handling
• Automated External Defibrillator (AED) Certification
• Self-Starter
• Supervision
• Organizational Skills
• Cardiopulmonary Resuscitation (CPR) Certification
• First Aid Certification
• Self-Motivation
• Decision Making
• Customer Service
• Public Relations
• Computer Literacy
• Emergency Management
• Problem Solving
• Proactivity
• Enthusiasm

• Management & Leadership
• Customer Service & Support
• Sports & Recreation
• Administrative
• Hourly Manager
• Operations Manager (General)
• Manufacturing Managers
• General and Operations Managers

Formation minimale

Études secondaires

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine