Senior Store Manager

SENIOR STORE MANAGER – CANNABIS RETAIL True North Cannabis Co. 📍 Huntsville, Parry Sound, Gravenhurst, Midland 🕒 Full-Time | 40+ Hours/Week | Flexible Availability 💰 Competitive Pay | Benefits About Us True North Cannabis Co. is Ontario’s largest independent cannabis retailer, committed to delivering high-quality, affordable products with integrity and compliance. Through our sister company, True North Vapes, we also operate retail locations specializing in nicotine and vape products. About the Role We’re seeking an experienced Senior Store Manager to oversee one or more retail locations across both cannabis and vape banners. This hands-on leadership role is responsible for driving performance, ensuring compliance, and developing high-performing teams. Key Responsibilities * Oversee day-to-day store operations, staffing, and scheduling * Lead, coach, and develop Store Managers, Keyholders, and Budtenders/Vape Associates * Ensure compliance with AGCO regulations, health & safety standards, and company policies * Manage sales performance, KPIs, labor, inventory, and store profitability * Execute visual merchandising and planograms * Support recruitment, hiring, onboarding, and team development * Maintain inventory control and loss prevention practices * Implement company programs, promotions, and local marketing initiatives (including social media) * Communicate daily goals, updates, and business priorities to staff * Resolve employee concerns, customer issues, and operational challenges * Monitor store performance, identify opportunities, and implement improvements * Maintain a clean, safe, and customer-focused environment * Step in to support coverage as needed to ensure operational continuity What We’re Looking For * 3+ years leadership experience (retail preferred) * Strong leadership, communication, and problem-solving skills * Experience managing KPIs, labor, and team performance * CannSell certification (or able to obtain) * Valid driver’s license and flexible availability Why Join Us * Competitive salary + benefits * Employee discounts across both banners * Growth opportunities in a rapidly expanding company * Supportive, team-focused culture Physical Requirements * Ability to lift up to 50 lbs * Comfortable standing, bending, and moving throughout shifts Our operating hours are 7 days a week and may range from 8am to 11:30pm Part-time hours range : 00- 30 hours per week Full- time hours range : 30 – 44 hours per week Job Types: Full-time, Part-time, Permanent True North Cannabis is an Equal Opportunity Employer, committed to employment equity. We encourage qualified individuals, including women, persons with disabilities, visible minorities, and Aboriginal Peoples, to apply. Please let us know if you need assistance during the recruitment process. Please note that our hiring process does not involve the use of artificial intelligence (AI) or automated systems to screen, assess, or select applicants. All applications are reviewed by our hiring team. We thank all applicants for their interest in working for True North Cannabis. Only those who are selected for an interview will be contacted.

The Senior Store Manager oversees daily operations, staffing, and compliance across multiple retail locations. They are responsible for driving sales performance, developing high-performing teams, and ensuring adherence to company policies and regulations.

Candidates must have at least 3 years of leadership experience, preferably in retail, and possess strong communication and problem-solving skills. A valid driver's license and the ability to obtain CannSell certification are required.

• Competitive salary • Benefits • Employee discounts

• Service à la clientèleSouhaitée

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Retail management
• Leadership
• Team development
• Compliance
• KPI management
• Inventory control
• Loss prevention
• Visual merchandising
• Staffing
• Scheduling
• Communication
• Problem-solving
• CannSell certification
• Customer service
• Marketing

• Retail
• Management & Leadership
• Customer Service & Support
• Sales

Formation minimale

Diplôme professionnel

Expérience minimale

2+ ans

Langue de l’offre

anglais

Heures de travail

40 heures par semaine