TTEC specializes in enhancing customer experiences through innovative solutions that integrate human expertise and AI, serving top brands globally for over 40 years.
Austin, Texas
We’re TTEC (pronounced t.tec). For over 40 years we have been obsessed with one thing: Helping the world’s best brands deliver exceptional customer experiences (CX). We're not just another BPO company. We're CX innovators, with deep understanding of what makes customers happy. We seamlessly blend human expertise with the power of AI to deliver optimized solutions across every touchpoint – from customer care and tech support to sales, collections, and trust & safety.
Hybride · Montréal
Deliver white glove customer support across multiple channels while providing expert product and fragrance recommendations. Maintain accurate records of interactions in the CRM and identify opportunities to enhance the customer journey.
Télétravail · Canada
Provide exceptional customer support via phone, email, and web forms, specifically assisting with ticket purchases and after-sales requests. Document customer interactions accurately and provide detailed information regarding events, venues, and guest experiences.
Télétravail · Canada
You will provide exceptional customer service by answering inbound calls, emails, and webform inquiries while documenting interactions accurately. Additionally, you will conduct research to resolve customer issues and provide information regarding events, venues, and guest experiences.
Télétravail · Alberta, Canada, British Columbia, Canada, Manitoba, Canada, New Brunswick, Canada, Newfoundland and Labrador, Canada, Nova Scotia, Canada, Prince Edward Island, Canada, Quebec, Quebec, Canada, Saskatchewan, Canada
Provide high-end, personalized customer assistance across all channels for a global luxury retail brand. Responsibilities include recommending products, managing customer records in CRM tools, and identifying ways to improve the customer journey.
Télétravail · Alberta, Canada, British Columbia, Canada, Manitoba, Canada, New Brunswick, Canada, Newfoundland and Labrador, Canada, Nova Scotia, Canada, Prince Edward Island, Canada, Quebec, Quebec, Canada, Saskatchewan, Canada
Provide high-end, personalized customer assistance across all channels for a global luxury retail brand. Responsibilities include recommending products, managing customer records in CRM tools, and proactively identifying ways to improve the customer journey.
Télétravail · Canada
The role involves managing incoming customer communications to schedule and plan preventive maintenance for healthcare equipment. Additionally, the representative will mentor junior team members and provide training on best practices.
Télétravail · Canada
Manage incoming customer communications via phone and email to resolve issues and provide product information. Coordinate and schedule preventive maintenance visits for equipment to maximize efficiency and reduce travel time.
Télétravail · Alberta, Canada, Manitoba, Canada, New Brunswick, Canada, Newfoundland and Labrador, Canada, Nova Scotia, Canada, Prince Edward Island, Canada, Quebec, Quebec, Canada, Saskatchewan, Canada
Provide high-end, personalized customer support for a global luxury retail brand across multiple channels. This includes offering product and fragrance recommendations and maintaining detailed customer records in a CRM.
Hybride · Montréal
Provide high-end, personalized customer support for a global luxury retail brand across multiple channels. This includes offering expert product recommendations and maintaining detailed customer records using CRM tools.
Télétravail · Alberta, Canada, Manitoba, Canada, New Brunswick, Canada, Newfoundland and Labrador, Canada, Nova Scotia, Canada, Prince Edward Island, Canada, Quebec, Quebec, Canada, Saskatchewan, Canada
Provide high-end, personalized customer support for a global luxury retail brand across multiple channels. Deliver expert product recommendations and maintain detailed customer records using CRM tools.
Télétravail · Canada
Manage incoming customer communications to schedule and plan preventive maintenance for healthcare equipment. Provide mentorship to junior team members and resolve customer issues through research and effective communication.