Customer Service Representative - Bilingual (French)

Résumé du poste

Process customer orders, provide product recommendations, and handle account inquiries via phone, email, and chat. Act as a product expert to help customers navigate the website and find effective solutions for their business needs.

Détails du poste

Customer Service Representative - Bilingual (English / French) Pay from $35 to $40 per hour with significant growth and earning potential! Toronto Branch 3333 James Snow Parkway, Milton, ON L9T 8L1 Fast, friendly and customer focused. As a Uline Bilingual Customer Service Representative, you'll build customer relationships, provide solutions and deliver legendary service. Join a family-owned company where exceptional training and tools set you up for long-term career success. Full-Time Hours: Monday - Friday, 9:30 AM to 6 PM. Why Customer Service at Uline? Best-in-Class Training: Handle real customer interactions with confidence through hands-on training and ongoing support. Grow Your Career: Develop valuable problem-solving and communication skills while advancing with a stable, growing company. Make a Difference: Deliver legendary service by identifying effective solutions that support our customers’ business needs. Position Responsibilities Process customer orders, make product recommendations and handle account inquiries using world-class technology. Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently. Build business relationships with customers over phone, email and chat. Understand customer needs and recommend Uline's best solutions. Help customers navigate Uline's website and online ordering. Minimum Requirements High school diploma or equivalent. Bachelor's degree preferred. Excellent problem-solving, listening and communication skills. Prior customer service experience is a plus, but if you are eager to learn, we will train you! Bilingual (English / French) - fluent in both verbal and written forms. Benefits Company-paid extended health coverage and RRSP with 6% employer match that starts day one! Multiple bonus programs. Paid holidays and generous paid time off. Tuition Assistance Program that covers professional continuing education. Employee Perks On-site café, outdoor patio and first-class fitness center. Monthly employee-appreciation events. Opportunities for community involvement. Best-in-class, clean, modern facilities. About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 10,000 employees across 15 locations. Uline is a drug-free workplace. All positions are on-site. Uline is an Equal Opportunity Employer #LI-AS1 #LI-TOR001 (#IN-TORCS2) #ZR-TORCS Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!

Ce que vous ferez

Process customer orders, provide product recommendations, and handle account inquiries via phone, email, and chat. Act as a product expert to help customers navigate the website and find effective solutions for their business needs.

Exigences

A high school diploma or equivalent is required, with a bachelor's degree preferred. Candidates must be fluent in both English and French and possess strong communication and problem-solving skills.

Avantages

• Extended health coverage • RRSP with 6% employer match • Bonus programs • Paid holidays • Paid time off • Tuition assistance program • On-site café • Fitness center • Employee-appreciation events

Compétences indiquées

• Français · Souhaitée
• Service à la clientèle · Souhaitée
• Résolution de problèmes · Souhaitée
• Communication Skills · Souhaitée
• Relationship Building · Souhaitée
• Technical Support · Souhaitée
• Anglais · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Bilingual
• French
• English
• Problem-solving
• Communication skills
• Active listening
• Order processing
• Product recommendations
• Account inquiries
• Relationship building
• Technical support
• Time Off Management
• Willingness To Learn
• Bilingual (French/English)
• Multilingualism
• Customer Service
• Communication
• Customer Relationship Building
• Problem Solving

Domaines d’emploi

• Customer Service & Support
• Logistics
• Administrative
• French Bilingual Customer Service Representative
• Customer Service Representative (General)
• Inquiry Clerks
• Customer Service Representatives